On this page you will find reviews on the company US Pro Moving and Logistics LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating US Pro Moving and Logistics LLC – 3.7 (calculated based on 490 reviews).
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Good Job
All drivers and staff have been a pleasure to work with. I would highly recommend using US Pro Moving for any moving/storage needs.
Thumbs Up
Using US Pro Moving to move from one state to another was easy and convenient, every time I called for scheduling, the service reps were wonderful! These guys have earned my recommendation. Will use them.
Never had a move go so smoothly or so fast
Two retirees decided to downsize had a large number of boxes, bins and a huge amount of furniture to put into storage. I arranged it all, and my wife was with the movers to oversee. She said he was blown away by how efficient, strong, kind, and fast the two gentlemen that US Pro Moving and Logistics sent were. They packed everything into the truck and then went to the storage space. Wifey could not rave enough about how they are an excellent company!
Go Straight to Moving Companies
They never sent anyone out to actually look at what was being moved. They started with a "teaser" quote to get my commitment, raised it significantly closer to the move once they asked for actual dimensions of furniture. Despite a detailed inventory, my quote of $ 6515 for the move ended up at $ 12,300, the day of the move.
They gave me a two day move window and called 1/2 hour prior to showing up!
I touched up the walls when the paint was scratched in the new location and have unrepairable gouges in my stairs.
Use them again!!
US Pro Moving is such an awesome company. I've used those 3 times to move and two of those times were out of state. They are reliable, punctual and have excellent communication. They are always friendly and helpful. Thanks US Pro Moving! I have already referred these guys to my friends who are going to use them in the future!
Thumbs Up
All employees were courteous, professional, timely, and honest. The system they use is quick, timely, and reasonably priced. It’s much better than other moving companies if you can load your own stuff. Great experience. No problems at all. 101% recommended!
Scam!
If you haven't had them pick up your things yet... dispute the deposit with your bank. I got $1000. back! The remote check you send has a 90 day limit. If you pay with Visa it's 60 days. Get your money back! Better yet, don't even book with this terribly scam ridden company. Everything is too good to be true. 1 Week before your move you will be charged more. If they pick your things up on time. .. good luck getting them back without being damaged or being charged extra. STAY FAR AWAY FROM THIS COMPANY!
Well done!!
Very prompt and courteous driver. Excellent service and very simple to work with due dates. I will 100% recommend these guys to my friends and family!
Smooth Move
US Pro Moving made my move easy. Loaded up the POD and they stored until I was ready to move. I had to access my POD where it was being held prior to shipping and had no problem. The POD was delivered within the window specified. I liked that there were no surprise charges on the other end. These guys are absolutely amazing and make their customers happy and stress-free!
Good Move
US Pro Moving moved my items from TX to FL without any issues during the Covid-19 outbreak. We had a great line of communication with US Pro Moving the whole time, and I never had to worry. Thanks a lot guys for moving me without any issue. Recommend them.
Well Done
Easy to arrange and about 1/4 of the cost of a full service move! Very flexible company, that you can call and rearrange dates if needed. They also called when our POD arrived early and asked if we wanted it delivered that day...which ended up being perfect timing. Every customer service representative was a pleasure to speak with. If I ever had to move again it would be with US Pro Moving.
Do not use them!
Just read all the negative reviews! It’s all true and they are all similar! Stay away from this company!
Excellent
Megan and Amelia did an amazing job at helping me move from my apartment into a house. They are very organized and took the time to Saran Wrap my couches, crib, and other items to ensure that they arrived safely. Thanks, US Pro Moving, for making it as easy as it could ever have been! I will highly recommend them to all!
Very Nice!!
Everything fully preserved. Very accommodating on placement of the POD. I was pleasantly surprised how well everything was even after over a year in storage. Although we hope to never move again, if we do, we will contact US Pro Moving.
Stay away
I have never encountered professionals who are more rude, entitled, and provide horrible service. I was quoted $2400, and then upcharged $500, and upcharged again $400 for things like "having to walk too far from my apartment building door to my apartment itself." They refused to let me see my belongings before paying upon delivery. If you want a service that will upcharge you left and right and treat you with disdain, this is the service for you. I will never use or recommend these movers to anyone- buyer beware.