All Over United Moving and Storage

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1. Don't. They Are Scammers.

   YOU'LL REGRET IT. DON'T. THEY TALK A SWEET TALK. THEY NEVER DELIVER ON THEIR PROMISE. RUN VERY FAR AWAY.

2. Won't pay $450 settlement agreement.

   Won't pay $450 settlement agreement.
   I resolved my dispute with this company for $450 in August 2016 after an 8 month ordeal. They still have not tendered their check and continue to ignore my multiple phone calls and emails.

3. Tip off.

   I have moved numerous times. This is the worst experience I have ever had. They were late picking up my stuff. Then said I had more then what they quoted me for and wanted another $2000. The supervisor would walk away while on the phone with his "supervisor" or would talk on a different language. I was told I had to have the money on delivery. Which I understood. But the supervisor kept asking me for $400 then. He told me I could just go to the ATM. They were to deliver my stuff the next day at 9:00. Got a call saying the truck was having trouble and they would be there at 12:00 come 1:30. No movers. I had to call to find out where my stuff was. The office called at 2;00 said they would not be able to deliver my stuff until the next day. I have not received a call to apologize for the inconvenience. Of course when I call all I get is the answering machine. They quote you a great price then jack it up when they get there. Because if you cancel they keep your deposit. DONT USE THIS COMPANY.

4. Terrible Company.

   This company is full of lies they take your deposit and leave you dry. I was scheduled to get my things moved on the 5th but today is the 8th and still haven't heard from them. The good reviews on here are very suspect because they is no way they will treat a customer like this with all these 5 star review. Very terrible company and customer service. The guy on the phone reggie or whatever his name is was very rude. Never in my life again.

5. Unprofessional.

   I would never hire All Over United again. I had a very bad experience with this company.
   
   Everything seemed great at first. They had an A rating from the Better Business Bureau with 0 complaints. The salesman gave me a competitive price of $1,398 to move 410 cu. ft of household goods from my son's apartment in Dallas, TX to Orlando, FL. The salesman said he would "stand with me" all along the way and that he would give me his personal cell phone number should I have any issues. In fact, once the contract was signed I was never able to reach him. I flew out to Dallas to help my son pack up his 750 sq. ft. one bedroom apartment. I saw that he had more boxes than estimated and I tried to update the inventory list and get an updated estimate of how much more the cost would be but their system would not let me do so. I called repeatedly to talk to someone and left multiple messages with different departments. No one would answer the phone or call me back.
   
   I then got a call from a person in Dallas on a late Friday afternoon saying the crew would be at the apartment on Saturday morning and that I was to pay the $1,000 balance due in cash. I told him the contract called for 1/3 down payment which I already paid, 1/3 in cash or check upon pickup in Dallas and the last 1/3 in Orlando to be paid in cash. He said his crew needed the money to make the trip to Orlando. I called All Over United again multiple times to demand that they take control over this yahoo but again no one would answer the phone or call me back and again I called multiple phone numbers with different departments. As a good faith gesture, I ran down to the bank so I could pay them the money then owing in cash to help them make the trip.
   
   They did not show up until 4 o'clock on Saturday late afternoon. The crew arrived in a truck that was marked Neighbors Moving and Storage and the DOT numbers belonged to Infinity Van lines. I asked the crew lead if he was with All Over United and he said "yes, it's all the same thing." This was very sketchy. When he walked into the apartment, I told him my son had extra boxes and based on their number and size, and according to the company's own estimate sheet, the final cost might be about $200 more. He just eyeballed my son's stuff and said oh no, he has 530 cubic feet of stuff instead of the estimated 410 cubic feet and that it would be $611 more, which I thought was ridiculously unprofessional. I protested and so he then said that if he loaded everything on the truck first and then tells me the sq. footage, he "guaranteed" it would be a lot more. Then, he said he would have to charge me an extra $210 for a "long-haul fee" even though my son's apartment was on the end of the very first building in the complex that also houses the leasing office. I told him you are ripping me off and he responded, "come on, look at my crew, they need the money". I had to pay the extra $210 in cash as well and this was after I had previously verified with the salesman that a large moving truck could get into the apartment complex and that a long haul fee would not be necessary. In the end, my new total was $2,241 instead of $1,398.
   
   My son's furniture arrived within two weeks, which was reasonable. However, this crew was totally different and they were with a different company called Misho Moving, Inc. Thankfully, there were only a few damaged items - nothing too major - except that one bin full of shoes worth about $250 was missing. (They also delivered a small appliance that was not my son's which I gave back to them.) My son made a claim in late December 2015 and was told it would be processed within 30 days. It's now mid-March 2016. I haven't heard a thing since and I've left multiple messages. I was told by the salesman that All Over United was not a broker as evidenced by its own DOT number and that they were a very professional interstate carrier. I was totally misled.

6. Easy Move!

   This is was the easiest and most stress free moving experience I have ever had. The movers were on-time, diligent in their work and made sure that all my items were secure. All the movers were super nice, professional and had great character. We were able to move pretty quickly and got everything done an hour before the original estimation. For the service provided the price was a bargain and a half. I hope I don't move again but if I do I am definitely going with AOU.

7. Excellent Service.

   Such an amazing moving company. They arrived to my home in Colorado and packed everything up in such a swift manner that I didn't have to worry about anything. And everything got to my new home in New Mexico in a very timely manner. Not to mention they were incredibly considerate of my very expensive furniture and belongings. I would definitely recommend this company to anyone who needs reliable and professional moving company.

8. Excellent.

   Amazing ! great price! ended up paying less than quote! I was contacted by over 6 companies every single person I spoke to said the same thing where All over United took time to explain the entire relocation process from start to finish. after reservation, we maintained our contact and constantly revised our inventory and even moved our date once. The movers were very friendly , curtious and took time to make sure the furniture shipped safely. The driver gave us his personal phone number so we could maintain contact and they showed up at the location at the time expected. They unloaded our furniture with just a few hours and I would highly recommend this company to anyone who wants real professionals!

9. Great Job!

   Moved from Denton, Texas to The Ft. Lauderdale area and All Over United Moving and Storage was recommended to me by a neighbor, they told me that this company had a strong reputation especially for cross-country moves, didn't lose or damage people's belongings and their prices were reasonable, so I went with them and am very glad I did! I gave them a call, their customer service rep was pleasant and provided excellent info, the price was right, around $2,000.00. Their movers helped me pack everything and were very efficient and organized and just very nice guys.They delivered everything in under a week and helped me get everything unpacked and arranged for the most part. These guys are great and if I ever move again, will definitely ive these guys a call..Top Notch!

10. Awesome thank you!!

    Moving is never easy and is the biggest hassle. I was moving from New Jersey to North Carolina and needed a lot of help moving all of my stuff. We had a lot of stuff that included fragile items. My family was very concerned that we could have all of our stuff safely moved to North Carolina without breaking or losing any piece. After a lot of research we came across this company. After explaining our situation, asking questions and giving our concerns the company had told us not to worry. And we certainly did not have to worry the staff members were highly professional helped us and all of the items were moved safely without even one crack. Compared to the amount of stuff we had the price we paid was basically nothing we expected it to cost a lot more. When a friend of mine was moving I recommended this company and she was thrilled without how fast, easy and great everything was done.

11. Great company.

    Over United moving and storage did a really good job. Тhis wasn't my first move and I was very skeptical about picking the company that did not do an in-home estimate. But Frankie's inventory taking ability over the phone was really really cool how we did everything by cubic foot asking me for measurements. We actually took up my space and we pay glass on the day of the move by 200 bucks, which was a lot better than my original move where I was charged over 2000 with a different company. These guys rock. They even packed up some of my glass and fragile lamps for me that been in my family for a long time for free in bubble wrap and foam and everything. Thanks a lot guys.

12. Easy and Smooth.

    The All Over United Moving and Storage team made such a stressful time, so easy and effortless. They took care of all of my requests and delivered all of my items successfully and in mint condition. The staff was kind and understanding of the stress that comes along with moving.
    
    Their services were affordable and provided exactly what I needed. You can't put a dollar amount on confidence and assurance that your belongings are safe.
    
    I would recommend them to whoever has moving and storage needs!

13. AThe Real Deal.

    I just contracted All Over Moving to relocate from Florida back to Texas. I'm an ex marine so I know all about moving on short notice. These guys showed up on time and were always available to answer any of my questions before and after I was picked up. The took extra time to make sure my fragile items were wrapped well and shipped safely. I got my furniture in five days, which actually was sooner than I expected and they even gave me the drivers number. Overall it was the most smooth move I have ever been apart of and would be happy to recommend these guys to anyone!

14. Moving day.

    I have never even left the state before so this was a HUGE step for me. I was really apprehensive so I shopped around carefully for a mover. I choose all over United because of their good rating and credentials. They lived up to the hype by coming on move day and knocking it out. Worked quickly but carefully and I was impressed with how neatly they loaded the truck. delivery hit the mark and they set up the house as I requested. Great work and made it painless.

15. All Over United.

    Overall a very painless process from start to finish. From the initial phone call until the delivery they were true to their words and very professional. The price was more than competitive as well as the handling. I was nervous at the beginning but like any good company, the work speaks for itself and put rest to my nerves. I am not normally one to go out of my way to write reviews, but in this case I couldn't just let this go unheard. I wanted to put this out there to help the next person who is nervous about this process. All Over United is the best.