On this page you will find reviews on the company Alliance Moving & Storage LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Alliance Moving & Storage LLC – 3.9 (calculated based on 470 reviews).
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Great service.
Excellent service, recommend it to anyone that plans on moving. They are very careful, great people.
Excellent service.
Alliance is the best! I needed to move due to COVID and they made it as easy as it could be. Reasonably priced and very nice people. Would definitely recommend to anyone who needs moving service.
Excellent job all around.
I called Alliance Moving & Storage’s customer help service last week to book a move. The crew was super professional. Moving day was good. Movers were highly professional and efficient. Making sure about the safety of the products. They are recommended for the next move.
Good company for moving!
The movers were professional and efficient. They did care about your furniture; they wrap all items to make sure not a single should be damaged. I had a great experience with these guys and I will recommend to everyone looking for best movers in town.
Great communication, very reasonable prices!
Movers were on time, and worked extremely fast. No damages to any of my property or belongings. I am really happy and satisfied with move and all the hard work they all put. Highly recommended to you and I have already booked them again for my next move coming up.
I cannot speak enough of my experience.
From last two years I moved almost every 7 to 8 months. I have always used the Alliance Moving & Storage and have had a great experience every time. The movers themselves are always hard working and responsible. They managed to deliver everything with no damage at the due time.
They were a NO-show and still haven't refunded my money.
DO NOT DO BUSINESS WITH THIS COMPANY! They were a NO-SHOW on the day of my move and it's been almost 3 weeks and I still haven't received my refund! And now, every time I call them they put me on hold and then they just hang up. If I do manage get thru to someone they have an attitude, they tell me my refund has been "processed", but can't say whether or not it's been mailed to me (why the hell are you mailing me a paper check anyway - I paid you electronically and I should get a refund in the same manner). Shady shady shady! They are just a dispatch company that outsources moving/transport of your goods to other shady third-party companies. And when things go wrong, they will leave you hanging.
Long story short - I called several companies to get quotes for my move from DC to Cali and I decided to go with Alliance Moving & Storage because I felt their quote was fair and they seemed to have a good handle on things (even though the 5% they charge you to use a debit/credit card is ridiculous). So, I booked a flight and hotel to go all the way back to DC from California to be there for the 2-day window they gave me for the move. I called them several times as the 2-day window approached to make sure they had all details correct and that everything was on track. My storage unit closes access at 10pm and I knew if he didn't show up on time, the move wouldn't happen. They assured me every time that things were fine. Fast forward to the day of the move, they told me the driver would arrive between 11am-2pm. This is also how I learned that they outsourced the move to Boost Express Van Lines. Around 2pm I started to get texts from the Boost driver saying he was 35 minutes away and would be there soon. He even sent me fake screenshots of Google Maps showing he was 35 mins away. At 4pm, still no show and he stopped replying to texts and wasn't answering the phone. I called Alliance and spoke with several reps and they kept saying the driver is on his way, etc. At 6pm, still no driver and I couldn't get in touch with anyone at Alliance. He finally decided to answer his phone and was saying he wasn't sure he'd make it. And when I called him out for lying to me all day, his response was "we'll give you a discount". By 8pm he still didn't show, and I emailed every contact I had for Alliance requesting my refund - no one ever responded. I've been calling every week and still don't have my money back. I'm getting the runaround. All of this has been absolutely disheartening, on top of all the extra stress that comes with moving during a pandemic. This is one of the worst experiences I've ever had with any company. How do you drop the ball and then act like I'm annoying you by asking for my money back? You took my money without hesitation, but now you're fumbling around refunding me even though you dropped the ball. The way they handled this whole thing is horrible. Their customer service is really unprofessional and I regret doing business with them.
This is the best experience I had so far.
The luggage was wrapped and packed accordingly in big boxes and cartons. The fragile materials were separately wrapped. They delivered everything to our new apartment with in the due time. Everything was safe and secure and no damage was seen. My vote is for them.
Really impressive as all off my belongings are safe.
Alliance Moving & Storage were the 1st to contact me and ended up being the company that I used. I got 2 other quotes, 3 total. We had moved a one-bedroom apartment with about 26 heavy boxes about 7 miles and it took about 3 hours with two guys. We also had everything packed and ready to go.
Team Alliance Moving & Storage is the best!
Every time I hire them they come on time and without wasting any time they start doing their work. They know their responsibilities. In our recent move We have a lot of stuff divided between an apartment and a storage unit, and they got it all done and moved into a house in about 7 hours. I recommend them.
Great!
First time mover and was very nervous. They took time to explain the moving process and gave me a great price. Just received my shipment yesterday which was actually 2 days earlier than projected.
They are no doubt the best.
The process of moving went by smoothly with the best moving company. I was so relaxed and sitting there giving instructions to the movers. The professional moving team from Alliance Moving & Storage manage everything in a great way. The Alliance Moving & Storage are indeed best movers.
Best movers!
Great customer service, on time, and helped my family and I to a whole different state . Will contact them again in the future!
Best moving company in years!
Hands down some of the best movers I’ve come into contact with. The kind of care they put into actually moving your belongings carefully and safely amazes me. They wrapped my tables and TVs better than I originally bought them! Everything arrived on time and in perfect condition. They were professional and courteous. I would recommend this company to anyone and every time!
The Best Movers.
I was going through a lot, had to move out and they got it done within 72 hours! This really saved my divorce , Im a free mannnnnnn.