American Home Relocation

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1. Stolen property and lying to police.

   Opening lawsuit. American Home Relocation stole all of my property from my home without my consent. I called the police, they stopped the truck an ordered them to return to my home. The manager spoke to police, cussed them out and cussed me out. Drivers complained they couldn't unload because they already worked 8 hours that day and needed to get home. They said they would return in the morning. They never returned. despite police orders. Lawsuit is for roughly $30,000 of stolen goods.

2. Very Good Company.

   Based on recommendations, we agreed to employ these Movers. My friends always told me how nice this company is, because my friends had relocated before. This time, I have a taste of it. The movers, which kept their schedules, were just as effective. Their speed ensured that my bill remained low. Both our goods are wrapped, packed and shipped carefully without problems. I'm so thankful to this moving company and will surely help all of them.

3. Excellent Work.

   For our transfer, they predicted a 7-hour task. They arrived immediately, and moving and unpacking were completed in 3 hours! They were very polite and all my delicate housewares and accessories were wrapped up. These guys are incredible, I'm not sure how they were carrying some of my furniture on their own. I'm going to recommend them to everyone I give them 10/10.

4. American Home Relocation.

   PLEASE DO NOT USE THIS COMPANY!! My things were lost, broken, a motorcycle had over $500 worth of repairs that had to be done on it. An antique corner shelf was broken. These things I had paid extra to have them take special care of. All of my boxes and totes were broken. They moved my things from one trailer to another one and they were all mixed in with other peoples things. Had to pick mine out from a pile! A bicycle was messed up so bad it's just a total loss. This was a nightmare and continues to be as I discover things that I never received. DO NOT USE THIS COMPANY!! On top of tall of this their insurance company is awful and their customer service is worse. When you are inquiring about your move they are all wonderful, but after they screw everything up you can't talk to anyone!!

5. Good Job !

   We relocated with American Home Relocation twice and with them, we remained very happy our latest move was at the beginning of November. American Home Relocation and there the crew were efficient and gave us a cheerful set-up, even moving into 5th-floor walk up American Home Relocation has been worth every penny of their competitive quote from the initial phone call to the last box.

6. Great Service.

   I recently used American Home Relocation to move apartments across town, from one 2nd floor unit to another that is around the back of the building and upstairs, aka nightmare for movers. I have a lot of furniture, some of which is antique, so I was initially nervous about using a moving company. But these guys did well. They made moving day as painless as possible Five stars!

7. Don’t Use at this Company.

   Everything seemed great at the beginning. Jerry assured me I’d have delivery from starting point MI delivery to LA in 7-10 days. 20 days later and nothing. Jerry refuses my texts and Us Household now says Boost picked up. I doubt I’ll ever see my things. Gave it a 1 because I had to
   DONT TRUSST THIS COMPANY. They’ll take your money and things without being heard from!!

8. Good Experience!

   This was absolutely the best moving experience I have ever had. Today was moving day and I was so impressed with the three guys that moved me. Jake, Marlon, and Gary blew me away. They were fast, courteous and careful They had to take apart my platform bed and an extremely heavy desk. And then carefully move them and put them back together. I would absolutely recommend American Home Relocation to anyone.

9. Good Job!

   If you're looking for movers you can totally trust, look no further than American Home Relocation. Carl and Nick arrived on time as promised, did a walk through to scope our move in detail. Once that was completed, this very respectful team that flew into action. They were very concerned with doing everything exactly as we asked, they strive to take great care of our belongings, and this really reduced the stressful-ness of moving. My girlfriend and I agree we would give American Home Relocation our highest recommendation.

10. Totally Unprofessional and Unreliable.

    My goods were packed Jun 19, 2019. Packing was awesome. As of date, like most reviewers I'm told there is no long distance driver available and will be contacted once they find one. Now mind you, how you pick up some ones household goods with no driver is beyond me. Jerry stated all the long distance drivers quit and went local due to DOT regulations of stopping rather than driving straight through. Bunch of non-sense. But that's how they try to screw you over. Jerry has now stopped taking my calls and will only text. He again referred me to customer service who answers the phone so rude, as if I have their belongings. When I asked that they find another carrier, I was again referred to customer service and was told in order to pick up my goods myself, I'd need to pay the balance. My move was from MI - TX. They received my move through a another company as a sub-contractor. I'll never use them again, or refer them. Totally unprofessional. If I could rate a zero, they would get it!! Hoping to get my goods by August! I used U-Haul for the remainder of my goods. No issues and on time delivery. Will definitively use them should I ever move again local or long distance. Awesome customer service, constant communication and on-time delivery just as promised. Last, they had no issues securing a long distance driver.

11. Moving Company Complete Disaster.

    This company was one of the least professional companies I have ever had the displeasure of doing business with. They were late to picking up my stuff for moving, took 6 1/2 hours to load the truck and broke my ceiling fan while moving things out of the apartment. They then cancelled the original agreed upon delivery date, the secondary delivery date we scheduled, and finally we late upon arrival for the third set delivery date. They overcharged my delivery and threatened to lock my items in storage if I did not pay. More than half of my boxes were damaged or broken all together. They were missing multiple items upon delivery as well that are irreplaceable. Do not trust this company, find another mover at all costs.

12. Horrible Moving Experience.

    Horrible moving experience, with terrible customer service! I would not recommend American Home Relocation. This moving company was very unprofessional, inept, total liars, and should be shut down. I actually booked my move with another moving company which was a broker, and they passed me onto this company. First, they were 4 days late in picking up my belongings with no communication which caused me monetary damages. I must have made 50 calls to their customer service (they answer as Moving Services) and to a dispatch guy named Eli trying to get my goods picked up, as my home sold and my closing date was in 3 days. Phone calls were not returned, and I got one excuse and time after another. Finally, a truck arrived and my goods were picked up, but the guys were very pushy on tips and kept telling me they needed to increase my cost, but if I would pay half the cost in cash tips, he would not report the increase to his boss! I felt like it was dirty and underhanded. They were very sloppy on the paperwork and inventory list. They still increased the cost of my move, which seemed arbitrary and dishonest. Then, they did not deliver my goods for 34 days after pickup, and 29 days after my delivery window started! I moved from the Kansas City area to Ocala Florida, and they took my goods to Chicago and stored them in a warehouse, and gave me one excuse after another why they could not deliver. I talked to a manager named Alan many times, and he told me that my goods were on a truck and would be delivered shortly. After a week plus of this, I finally talked to Jerry in dispatch and he told me my goods were still in Chicago, not on a truck, and they were still working on getting a truck for my delivery. So Alan was just lying to me the whole time! When I finally received my goods, my desk was smashed and ruined, and several items were missing. What a stressful and horrible experience. Customer service was horrible, they would not return calls and rarely had any info for you. The only good thing was Jerry in dispatch, he seemed to give me accurate info at least. Beware, hire a moving company with their own fleet or use pods so you have some control.

13. Good Job.

    Excellent customer service! I requested an estimate online and got a response from American Home Relocation the next day. I had a few questions about the quote, and Mary answered them all promptly and an appointment was scheduled. On my moving day, movers showed up right on schedule and were very efficient. Would not hesitate to use again. Overall, great move with zero damages.

14. Great Services.

    These guys are really professional and did a great job! We were tight on budget and they did everything they could to help us make the move as fast as they could to save on billed hours. We had three friendly, hardworking guys: Mike, Jay and Trevor. They worked fast but carefully. Nothing was broken or damaged. And they even fixed the freight elevator in our new building! Great guys and reasonable prices.

15. Bad Experience.

    If you care about timely service, don't hire these people. If you care about actually getting your stuff after movers pick it up, don't hire these people. If you care about customer service, don't hire these people. I have only once heard of such a bad moving company and they were later proven to be scammers. Find another company seriously it's worth the money..Scammers!!