Irelocation System

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1. Do Not Use This Company!

   This company is very unprofessional, unorganized and lacks communication skills. I feel like they may be a scam. They do not have a legit company number and their "few" employees use "Magic Jack" numbers. After charging my account for an almost $400 deposit for a $1700 move estimate, I received a call saying I had to pay the full amount before the movers would come out to me. Then the "manager" Arthur called me and said that was a scammer. After that incident they rescheduled my move date and never showed up! I called to cancel their service and they never refunded my deposit, even after calling for a month to remind them. Now, they won't answer my calls. (I got through once and they said I should've received it by now, but I never did.).

2. Good move.

   I am so glad I hired Irelocation System for our move from Dallas to Roanoke. In planning a big interstate move, everything is ordinarily a headache -- even collecting estimates from moving companies. Irelocation System made everything so easy from start to finish. They gave us a single point of contact, Jacob, who was extremely responsive in answering all of our questions throughout the process. We were able to get a quick, fair, and *accurate* (very important!) estimate using Irelocation's online form, no in-person appointment required. They even took care of all the parking permit requirements for the moving truck in Dallas,TX -- yay for one less thing to do! On the day of move-out, Irelocation System's guys arrived precisely on time with all the moving equipment, extra packing materials, and manpower required. They carefully packed all our furniture in blankets and protective plastic wrap so as not to damage during the drive. All told, we were out of Dallas in a matter of 14 hours (including a stop in Houson to pick up some new couches)! En route to Roanoke, the guys drove the truck through really bad storms to meet us at our new condo only 2 days later, as promised!! They put all our furniture back in their final resting places (ha), reviewed a detailed checklist of all our belongings to make sure everything was there, and reassembled any furniture they had disassembled too -- beds, couches, etc. The guys were hard-working, fast-yet-careful, and courteous throughout the entire move. As for payment, we paid half on move-out and the other half on move-in. All the numbers added up to what we were expecting, no surprise fees. If I had to offer one criticism, it would be that the guys apparently lost some hardware along the way (screws, bolts, etc), so we were in for a surprise when we went to sleep for the first night, and the bed basically fell apart underneath us. Apparently they had misplaced some of the original bed frame hardware and left way-too-small screws floating loosely in their place. I wish they had just told us.. Good thing one of our pet rabbits wasn't underneath the bed when it fell apart. No harm, no foul, I guess. Which is why I didn't deduct a star for an otherwise completely smooth move. Irelocation made our move as carefree as possible! HIGHLY recommend if you're doing an interstate move. These guys are the real deal.

3. Thank you so much.

   I couldn't have been happier with my experience and the guys from Irelocation System. Utter professionals from beginning to end, the team of four guys they sent for my 2+ bedroom house move were more than prepared for the task at hand. We didn't have a complicated move by any means but there were some very large and heavy pieces that could pose a challenge to the uninitiated. Led by the team captain Vlad, Nick and Andrew did their best to make it as smooth a move as possible. Here are some highlights: 
   
   -They were on time. OK, so they arrived within 10 minutes of when they said they'd be there, so I can't complain. They also called about 20 minutes prior. A heads-up is always appreciated. 
   -Upon arriving hey introduced themselves and performed a complete walk-through of the house/garage to get an idea of what they were in for. 
   -They handled a complex over-the-balcony move of several very large pieces without a single hitch. That strap training really came in handy! 
   -They asked where we wanted every piece placed and went out of their way to accommodate. 
   -Constant communication throughout the entire move. There were a couple of pieces that wound up in the wrong place but I blame myself for not labeling them and/or not being around to manage the process. 
   -Zero damage. Most of our furniture bares the scars of our past moving experiences and we've lost our share of floor lamps, but I can honestly say our belongings were treated with respect. 
   -Their quote was accurate and there were no hidden surprises. I contacted them via email and Jeff provided me with a detailed quote including estimated completion time and number of workers. Very smooth. 
   
   I've moved 6 times in the last five years, several intercity and several interstate, so I know the process pretty well. This move was my last one ( I think so as I had to back to my Motherland). Some of the movers I've worked with were probably on work-release from the nearest correctional facility and some could barely make it up and down the stairs. The movers from Irelocation System were more than capable, very friendly and knew how to get the job done. From beginning to end it was about 4.5 hours and this included a short lunch break the guys took (and did not charge me for) to load a big container and at the end it was so fully loaded. 
   
   It took about 3 weeks to delivery that container to my country, but it was worth it. Great service I got from this guys and I m very happy to be at home.

   

4. Miami-Belarus.

   I am writing to thank you for the excellent service I received from the Irelocation System. The movers asked me to point out all of my fragile boxes – they loaded them one by one into the truck, carefully keeping them apart from everything else in the attic of the truck. That was the biggest concern I had with hiring any moving companies that no one cares fragile materials, but they did. They were also very concerned about damaging my furniture, walls. In addition to being careful with my things they showed up on time, the movers were clean, fun to converse with, worked very hard, and didn't stop the whole time they were there. We were also impressed with the team of movers who took such good care of our belongings. They took great care to make sure everything was protected and accounted for – and they were a delight to be around.hey were always on time and over delivered on our expectations and timeline. This team worked flawlessly to meet our deadlines. On delivery another team was great and all my stuff was unloaded from the truck carefully and very fast. I will use them again and recommend them to anyone who needs a company. The quote I received was great. It was a not to exceed price, so I wasn't charged extra at the last minute. I would certainly recommend your company to anyone making a move based on the performance of a great team of professionals.

5. Excellent job!

   I used Irelocation in February 2015 to ship some furniture, pictures/mirrors and boxes from Florida to Belarus. The company was easy to deal with throughout, good communication with Ben over the internet before hand, and everything panned out exactly as promised.
   
   At one point Ben asked if they could move the date but when I explained that wasn't possible, it was no problem sticking to our original date. The price compared fine to other prices I'd been quoted, neither high nor low. I had the situation that I was not able to confirm exactly how much stuff I'd have beforehand, as I had to fly back from Belarus to Florida to pack and wouldn't be totally sure beforehand how much I'd ship. This was not a problem, Irelocation gave me a refund when the final weight came in under the estimate.
   
   We packed our own boxes leaving them open so the guys who came to the house on moving day could confirm they were properly packed, for insurance purposes. They were happy with what we'd done (mucho bubble wrap) and they then sealed the boxes.
   
   They wrapped the furniture and pictures/mirrors with great speed but great care. Everything arrived to Belarus in perfect condition, no nicks scratches breaks or water damage, nothing missing. The outfit Irelocation works with in Belarus end were good too, Green Removals. As with the guys from Nobel they were friendly and courteous but business like, brought all goods into the house and put them down where I asked them to. All in all I was completely satisfied and would recommend Irelocation Sys without reservation.

6. Never, ever, ever use this company.

   UNDER NO CIRCUMSTANCES SHOULD ANYONE USE THIS COMPANY. We have spent the last month attempting to receive a $400 reimbursement that they promised to send to us, and ultimately they told us on the phone (after calling them and emailing them repeatedly) that they've decided not to send it, despite the fact that we have the invoice and receipts to back up our claim. They provide a very low-ball estimate, then come back after loading up your belongings with a final price that is TWICE the amount they estimated. Then they refuse to unload your belongings until you agree to pay that amount. Essentially they extort you. They contract with unprofessional movers whom they treat very poorly (voiced by movers on both ends of our move) and provide abysmal customer service. They prey upon people who do not have enough money to use a LEGITIMATE moving company by providing an estimate that looks much cheaper, then of course demand more money from you.
   
   After speaking to the consumer advocacy group MoveRescue.com, I learned that this company has an EXTENSIVE HISTORY OF FRAUDULENT PRACTICES and that they are being investigated by the Department of Transportation. I cannot emphasize enough what a terrible experience this was. I do not believe that any of the positive reviews are real. We have two friends who used this company at the same time we did (before any of us knew better) and they had similar - or worse - experiences than we did. Don't be fooled by the positive reviews - they are scam artists plain and simple. Run away from this company as fast as you can.

7. Irelocation System (DO NOT USE THIS COMPANY).

   DO NOT USE THIS COMPANY!! I want to warn anyone looking at this company for moving, stay away from them! My wife and I moved from Texas to Minnesota, we were told it would take a week to get our stuff, it ended up being 28 days!!
   
   I cannot begin to tell you how much of a nightmare it was working with the people at this company. Arthur, Jose, and Nicole provided the worst customer service and have no idea where you shipment is. We were told 6 different times our stuff would deliver, we would wait and nothing would happen. (If anyone at Irelocation tries to dispute this we have the emails to back the days up!)
   
   My wife and I would desperately try to get a hold of Arthur, Jose or Nicole but that proved to be extremely difficult. I spoke with Arthur and Jose numerous times trying to figure out where our shipment was, and they had no idea! Both would contradict each other telling me my shipment was in Minnesota or my shipment was in Missouri. The only way you will find out about your shipment is when you get the truck drivers number. Once we got the truck drivers number we stopped talking to Jose and Arthur because they knew nothing about our shipment and would lie about delivery dates.
   
   Besides not knowing where our shipment was or being able to get a hold of the reps at Irelocation, this moving company failed to inform us that their company is being plagued by hackers/spammers listening into your calls with the company. Now I understand it is not Irelocation's fault that they have spammers listening to their calls, but they should inform their customers of this. My wife and I would get calls from people claiming to be Irelocation and that they needed a money order in order to deliver the shipment. Reading other reviews, I see people experienced the same service from Irelocation and when spammers called some fell victim to their scams. Fortunately we did not but beware of the spammers from this company!!
   
   This review is not here to complain about Irelocation, it is here to warn you and advise you to stay away from them! It was only when my wife and I told the Irelocation reps that we were hiring an attorney and speaking with the Police that they got back to us. This is a shady company, if you look at the Better Business Bureau they have a D+ rating and they are not accredited. Looking at the 5 star reviews, I am skeptical. Now I know I can't prove it, but they look fake.
   
   Please look at their replies to other reviews, they are so unprofessional and hopefully it will shed some light on what type of company your dealing with.
   
   Do not use this company, moving is already stressful in itself and this company will make your life extremely difficult. Their shipping process and customer service is horrible. DO NOT USE!!

8. Irelocation System.

   I usually don't write reviews for moving companies because they are usually the same , unfriendly, unprofessional. I move every year and each time the move ends, we get charged some unknown charge. IRELOCATION is different. I am writing this review for Andrew's team and Jacob, my coordinator. Exemplary.
   From the get-go, the coordinator called and followed up with me making sure I understood what to expect and working with me to ensure my moving experience was stress-free. He helped me make an informed decisions, meaning, I was given several options so I can decide what was best for me. He always called me back promptly whenever I needed to talk to her. He was exceptionally detailed and was HONEST. IRE L OCATION WON'T MISLEAD YOU WITH ANY HIDDEN COSTS. And they tell you what you "may be' charged so you know what you are getting yourself into. Thanks for your honesty.
   
   Andrew's team was super. They were exceptionally polite, and PROFESSIONAL. They called me before they arrived, walked through my order, helped me understand what to expect, then proceeded to wrap my paintings and lamps with such speed and care, it was fascinating to watch such skills. After the move was completed and we walked through the pick-up list, Andrew asked me if I needed anything else and walked through the paperwork. His office called me to double check on my experience with the team too! Andrw's team left my home clean, and with a handshake. Usually I am pincking up after the movers and running after them to tell them to be careful, but not this time. Thanks Andrew for all your advice and assistance in this really great experience. You and your team have reduced my stress in this move tremendously. I will call you in a year!

   

9. My best move ever!!

   I moved for my new business. I didn’t have a lot of time but I didn’t want to drive that’s why I hired movers from iRelocation System. The movers were all very immaculately dressed. They started wrapping all my belongings and carry them outside to load in their trucks. This company was also reasonable. The moving crew was way on time and I didn’t expect them to get there as early as they did. Even my dad was impressed.
   If you need quality movers with great attitude go with IRelocation System. The owner is friendly and responsive. The movers were strong and thoughtful. Everything got on the moving truck. Movers did a great job of using nearly every cubic inch of space available. Really appreciate all the hard work and excellent.

   

10. Exellent move.

    I hired this company for the most part on reviews and other online resources for my latest move from PA to Fort Pierce, Fl. Two weeks before moving I called and provided a general list of items to be moved and they provided a estimated quote and explanation of any other charges that might accrue with time and materials.
    It initially was going to be a simple place to place move but as I prepared for it I realized I couldn't do all the packing and preparation due to my health limitations so with one week to go I changed this to a Pack and Move. This was no problem and the company confirmed the amount of packing materials that would be needed and costs of those.
    The evening before my Move, they called to confirm their appointment with me and called before arriving the next morning. Two hard working friendly gents, Andrew and Iv introduced themselves and went to work packing my apartment up and moving everything to their truck in about 3 hours. I had still 4 rolls of packing tape left from my previous move which they gladly used first so I didn't have to pay for tape this move.
    Two days after they quickly unloaded and set all my belongings in the places where I'll be unpacking them over the next week or so. At this point everything was well packed and I've found absolutely no breakage or damage to any of my goods.
    The sum up: Professional, Friendly and Fast. Everything they promised was delivered and then some. Was able to pay via cash  at the end of the move making this one of most amazing and effortless moves I have ever made in my life. I hopefully won't be making another move in the near future but I know who I'll be calling First..

11. Amaizing move.

    We moved from deepest southwest to even deeper Northeast, a large house inhabited by a large group of rowdy people. The movers showed up at 8:55 am five minutes early! Yay! They were really a lot of fun, they're from Maimi originally and they moved all the stuff quickly without spilling a drop or breaking one single item. We are calling this move the "Irelocation System," and we write this to make sure that every single person in Miami knows that this business is the best moving business that you're going to possibly find around here. I don't want to EVER move again, but if I did I would make sure these folks were involved.
    I know this company isn't one of the biggest moving companies or the happiest moving companies in Miami, but I think these people are pretty much the ones you'd need to hire. 
    Nicole will answer  your phone call and your emails. She's the Office Manager. Arthur is the one of the managers also, he's very nice. Mike and Carl were the ones who came out to our place, emptied it, and then refilled the new house will all our stuff! We spent nearly eight hours with these two and they made it a lot of fun (way more fun than I expected).
    Mike carries your boxes and furnitures gently, swaying, his shiny red headphones on his ears, skin-tight t-shirt and Levi's leveled tightly on his body, moving to a beat that only he can hear. 
    Victor dances like nobody's watching. He's tall, he's faster than his teammate and it almost seems like he's rushing through the whole moving business as quickly as is humanly possible.
    We were still getting to know these guys when moving was finished, we had to take our teammates/new friends out for pizza and a quick beer after all the chaos of moving day was done. 
    DUDE there was so much heavy stuff--two loveseats, a giant mega pull-out sofa sleeper and sectional, a bunk bed, grandma's grandfather clock, a ton of vinyl, 30 years worth of comic books, two juicers, a dog house, a 30-gallon saltwater aquarium, and a box of live crickets. Not a single thing was lost or stolen or dropped, everything made it safely and successfully into the new place with barely half a panic attack. 
    This duo  should be convicted of wonderfulism, and sentenced to 18 to 24 months of thank yous. 
    It also wasn't that expensive. The accounting work was easy and almost painless. We will still be able to afford Christmas presents and parties this year. It's so easy for professional movers to be stupid expensive, but it just wasn't that expensive and what it did cost us was totally worth it. 
    So--one one hand, Irelocation System worked hard and didn't screw anything up, and on the other hand they charge reasonable rates. The most un-nightmarish move I've ever dealt with. When you absolutely have to move, Irelocation System will help you endure.

12. Good job.

    We had moved a few times quite recently. So you would think we must have known the best movers. The truth is we only got the best services from one company, who we hired for our last move, which was IRelocation System. My sister-in-law referred them to us who she had hired before. My husband called them and they gave us a very nice estimate. There was something about the way IRelocation System communicated with me that made me trust in them instantly. Turns out, my instincts were right! The movers sent from the company were very capable and friendly. They packed up my whole apartment so fast. Not only were they fast, but they were thorough too. They finished the job so efficiently. Their efficiency ensured that I didn't have to pay a cent extra for this move. All my belongings were delivered safely and I just couldn't be more thankful to these guys. I highly recommend these guys.

13. Do Not Use, Horrible Company!!

    Its difficult to even begin to write this review because I'm so upset right now. My family and I set up a move with Arthur, well over 6months ago, to go from Florida to California..He was initially very persistent until the first deposit was received and then we had to initiate all contact for any type of updates. (probably the same Arthur mentioned in another comment above) We were booked to move Saturday (June 24th, yesterday) at 9am, we got a call from Nicole to reschedule for 4pm, then later she called and cancelled all together and booked us for today at 9am. No one called or showed up by 10 so we called and spoke to her, Nicole, who didn't have any information to give to us other than a new arrival time of noon. ?? She was very rude and unprofessional, she seemed irritated with me, and couldn't seem to answer any of my direct questions. I asked her if it was their normal business practice to provide courtesy calls to customers when plans change. She gave me the run around and said she would call me back. Never did, I called her back well over 20 times. When I used a different phone with number, she conveniently was able to answer and said again, she would contact the driver and call me back in 10min. That was well over 4hours ago. I have made numerous attempts to call, text, and even tried the number on the website to no avail. We provided a deposit and they took it, so we are going to call the police and report them for fraud and theft since services were not rendered and funds were taken. I understand the flexibility required with movers and times can change somewhat; however this company did nothing, no call, no show, and now they are avoiding our calls. What type of moving company does this!?? A line of communication would have given us some solace but there wasn't any reciprocated language so to me this is criminal behavior, and sadly my family and I suffer.

14. IRelocation System : Hire them. You're welcome.

    Mind blowing and fantastic are the words that sum up how praiseworthy movers of IRelocation System were. They helped me move 3 days back. Everything about this company was top notch. They are truly professionals. I would not have said this until I saw them work flawlessly. They picked up the heavy furniture and took it down the stairs perfectly without a single bump. They have other qualities such as efficiency, hardworking, polite and very friendly. They will make your move swift and easy. Not one thing of mine broke or got damaged on the way. I have to give a special shout out to the foreman. The crew was only as good as the foreman. He directed the men perfectly. They did everything while smiling. I am so satisfied. I suggest everyone to use IRelocation System and then see the difference. Oh yes, one more thing is that their communication was great. They called us frequently and politely answered all of our queries. You will make the right choice if you choose them.
    
    
    We hope we never have to move again. But if we do, I won't bother with other quotes. iRelocation system has our business from now on!

15. Horrible! Avoid at all cost!

    I set up a move date with Arthur and paid a deposit. He inventoried my belongings and said that I would be contacted two days before the move by the movers. No one called so the day before I was scheduled, I called him. I have still yet to hear back from him. I was supposed to be moved out on Wed from 9am-11am. I didn't get a call until 10:30am to say they would be late, but they can't get in touch with the driver so they don't know how late. I asked for him to let me know within 15 minutes but he never called back. When I reached out to him again there was no answer. Their customer service option when you call is a message for magic jack. What kind of lame company is this? AVOID LIKE THE PLAGUE!!