Long Distance Relocation Group Inc

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1. Moved to Farmingville, NY right.

   Last time I moved I decided to go with a cheaper option (or at least on option that was quoted cheaper). What I learned with that first aver was a lot of these movers give out bait and switch pricing. I experienced it firsthand. This time I didn't want to deal with the headaches and screaming from the brokers and scam companies. Long Distance Inc price was a little bit higher but I knew it would be the cheapest and easiest in the long run. The service I got from Long Distance Inc was leaps and bounds ahead of the company I used last time. Well worth every dollar.

2. Do not believe the reviews for this company!

   I went with this company even though they were more expensive than the other movers’ quotes that I got because I thought that with all the good reviews here, I'd be making the right decision. I was initially quoted $2100 and ended up with a $3200 bill even though we eventually ended up not shipping a lot of our major stuff such as the king-sized bed and the washer and dryer. The pickup guys arrived very late and one guy kept dropping some of our boxes on the floor and when I asked him what was going on, he kept complaining that the boxes were very heavy and was saying that they'll certainly be damaged upon reaching the destination. The three of them left with rolls of used tape, and other debris, scattered on the floor and I had to clean up after them. The “team leader” told me that he “thinks” we have used up double the space as what was originally quoted to us so now I have to sign an invoice which was $1100 more than what I was quoted. Take note, I have called the salesperson whom I originally made this agreement with, as well as the team leader, on the day of pickup, about which boxes are stackable and which ones aren’t because I pretty much figured out the actual footage that we’ll need - but to no avail. Talk about reeling somebody in and holding you hostage! The worst part is nobody has bothered to call me back to address my concerns after the pickup has been made. I called their office the day after the pickup, relayed all that transpired and asked for one of their supervisors to call me back but never heard from anyone. I finally got a call 2 days before the delivery was made and the guy promised me that he’ll look into it and will call me before the end of the day and yes, I still haven’t received a return call from him - to this day. Three lamp shades were damaged, among others.
   These people are slick! The way I analyze it is, they know very well that they won’t really get too many return customers (who makes a move twice or even once a year anyway?) so they’ll just try to suck you in, hold you captive (what can you do when they have all of your stuff?), get your money and move on to the next. STAY AWAY and do NOT believe what they tell you.

3. Professional movers.

   Pricing: the guys were reasonably priced. they weren't the cheapest but also weren't the most expensive. we know that you get hat you pay for and felt for the price Long Distance Inc was probably the best value. they didn't have any hidden fees or surcharges either (the other companies probably id). so from a total cost perspective they were probably the cheapest. quality of service: the guys were very professional. I wasn't expecting guys to show up in tuxedos but also didn't want any questionable characters in my home. we have two young children so that was a concern of ours. there employees were friendly and professional. I was told they were a family company and that really showed. overall the value was great and the service was great .would recommend using Long Distance Inc .

4. Long Distance Inc was top notch!

   Long Distance Inc was top notch! I crashed my uhaul driving from vermont to florida on i295 in NY. they towed the truck to a body shop and I was out of luck. I started my new job in two days and u haul wasn't really being helpful in getting another truck. I googled moving companies seeing if anyone could help and came across Long Distance Inc . I spoke with Michael who did a really good job at helping me out. they were able to get to the body shop the next day and move everything from the u haul into one of their trucks. they had an expedited option and were even able to get it to florida in under 48 hours. these guys are a life saver. I wish I could do more than just write positive reviews.

5. Overall great.

   Long Distance Inc was an overall great company. there was some misunderstanding when the crew got to our house but the owner himself came to our home to get everything sorted out. ill take partial blame for not getting my items ready before they got here and had to pay extra for packaging but what's important is that everything got resolved. just a friendly word of advice make sure your items are packed before they get there.

6. Overpromised and Severely Underdelivered.

   Here is a list of my experiences with this company:
   
   * Quoted me $2,800 for move and turned out to be $5,300
   * When movers came to my home, they were 2 hours late. They said they would be ones driving the Budget truck up to Washington, and no problem getting my stuff there in 10 days. I later found out this was never going to be true, they just wanted a bigger tip
   * Only person who packed my stuff with care was person doing kitchen. Nothing else was protected in boxes, and resulted in several items becoming damaged, scratched and unusable.
   * My stereo, speakers, brand new record player, shoes, are all damaged. And I'm missing legs to my coffee table, along with nice framed picture which are simply just missing and never delivered.
   * I'm also in possession of some poor kid's stuff including PS3, and all his clothes/toys. If anyone reads this and this is yours, I would happily help get this to you. Please just respond and we can figure it out. The company literally just tells me "not sure whose it is, and when we have a truck in the area again, not sure when that will be we can pick it up."
   * The people who delivered my stuff even after being instructed to 3 different people at this company, still came in an 18 wheeler which I told them from the get go it would never fit. Driver wanted me to go get a Uhaul which I declined, so I was charged another $500 to get things transferred on a this shuttle. Other moving companies avail will just move with original truck vs these transfers.
   * It took 20 days to get my stuff and realizing how much is missing. They were supposed to check off boxes when they brought in the house, but 2 man team was in such a hurry and hard to communicate with due to attitude and in such a hurry. He pressured me to just sign off so he can leave and just file a claim for missing and damaged stuff.

   

7. Great to work with!

   Greatness at its finest. 5 star Service. My rep LAWRENCE was great. He was very upfront and honest. We went through my entire home inventory to be sure we got an accurate price. Other companies I spoke with just wanted a ballpark number of boxes to get me off the phone. Even with the full inventory, he came out lower than the other companies I talked to. They showed up on time and delivered on time! Great to work with!!

8. Outstanding service.

   Outstanding service will recommend to all my friends If anybody has ever moved, you know finding a reliable, honest company is a very hard thing to do. I spoke with several companies. Their phone reps were pushy and seemed to just want to collect payment and rush on to the next caller. My rep at was the total opposite. He was patient and walked me through the entire process. He wanted to be sure that we covered everything so there were no surprises come moving day. Would highly recommend them if you want someone friendly!

9. They are awesome.

   LDRG was great. thanks again guys for a sweet move.Best price! I called several companies to move me from New York to Georgia. Everybody else gave me a much higher price than Long Distance Inc. These guys showed up on time to pick everything up and the delivery was as scheduled as well. They were awesome!

10. Really nice to get it done right.

    My wife went online to find a moving truck and ended up getting 10 calls from full service moving companies. At first we weren't planning on using a mover; we were just going to do it ourselves. After comparing the prices of moving companies to a truck rental we decided it was worth a little bit extra to just have a company do it. We first contracted with a company called assurance van lines. But we then spoke with Sammy at Long Distance Inc s who informed us that assurance was actually a moving broker and doesn't own any trucks. He took the time to show us everything on a federal website. Assurance told us they'd be the ones actually doing the move when in fact they were just going to sub contract it out. When we tried to get our money back from assurance they gave us a hard time and didn't treat us with the same respect they showed when trying to earn our business. So unprofessional. We ended up having to call our credit card company to get our money back. If it wasn't for Sammy’s persistence we would’ve ended up in a bad situation. Sammy’s guys did an excellent job from start to finish. It was a Long Distance Inc s truck that showed up and actual Long Distance Inc s employees. Alex (the foreman) was polite and professional. With all the horror stories companies warned us about it was a really nice to have gotten it right the first time. Would recommend people do their homework.

11. My mistake I did not use them at first.

    I didn't pick Long Distance Inc s at first. Matt had called when I initially filled out for a quote online. We had talked for a while about my move but their price was a couple hundred dollars more than some of the other quotes we got. Although they had good reviews the other company’s price was too good to pass up on. Matt had warned me about bait and switch pricing be we were under the impression that the estimate pricing was guaranteed. The company we chose, liberty moving, showed up and tried to almost double our price. They loaded everything in the truck and didn't say anything to us about a price increase until they were done. My husband and I were furious. We ended up having to call the police to get them to take everything off. We had to be out of our house in 2 days and definitely couldn't afford to pay double. I remembered the conversation I had with matt and what he told me to watch out for. I immediately called him to see if they could get us in on short notice. I wish I had listened to him before hand. He was able to get a truck to our house the next day and charged us the price he initially quoted us WITH NO HEADACHES. I just got done leaving a 1 star review for liberty and I promised Matt I would write and tell about how he helped us out. Long Distance Inc s was honest and professional from the beginning 5 out of 5.

12. Always good communication.

    Lawrence was our representative and did a great job from start to finish. He spent 35 minutes talking with me and then called my husband to go over everything with her. I had no idea threes so much to go through when choosing a mover and prepping for the actual move day. If Lawrence wouldn't have been there to answer questions for us we definitely wouldn't have done certain things (like packing the TV and lamps) correctly. Sons dispatch supervisor, Blake, was always available with questions on delivery. I get that threes a lot of moving parts and it was great to have open communication until our items arrived.

13. Well worth of.

    These guys are the best! Hadn’t been to my old storage unit in about 2 years. Hired them for the job. They were able to meet my sister at the unit to get a visual assessment and then guaranteed the price. On the day of move they went through everything and boxed all my knickknacks and memorabilia. I couldn't leave my sister to do all that herself so I'm glad they were able to do it- well worth the little bit extra.

14. Good price.

    I heard the radio ad for $100 off on packaging material and decided to check them out. I spoke with Thomas in customer service about the items I was bringing and he transferred me to Sammy who helped me out the rest of the way. Sammy gave me a good price and after shopping around a little bit we decided to use Long Distance Inc s. it was such a headache looking through all the companies bad reviews so it was a fairly easy decision. Sammy honored the price we originally spoke about and scheduled his crew to come out to our house. Ail supervised the crew and made sure everything got done properly. The guys were fast and reliable. Price quoted: $3186 ended up only being $3049.

15. My items arrived as promised.

    I decided to move some items from my primary home in Rye NY to my winter home in Delray Beach FL. I only wanted to move a few items and when I looked at the prices for u haul I was surprised. I did some research online and saw Long Distance Inc s was offering a “snowbird special” for partial moves down the east coast. the guys quoted me at 1200$ for the shipment and a little bit extra for packing materials for my glass top table totaling 1300$. After all was said and done price didn't change and guys were great. I tipped them each 50$ and received my items in 5 days as promised.