On this page you will find reviews on the company My Best Mover LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating My Best Mover LLC – 4.1 (calculated based on 110 reviews).
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DONT USE THIS COMPANY COMPLETE SCAM
Had to get a last minute pickup of boxes to move from OH to CA. Agent was polite and said for sure there would be someone there within a two day window to pick up the boxes as my elderly mother was closing on her house. Long story short, moving company showed up a day late after the house closed and my mother was on a train to CA. This is a logistics company, they outsource their moves. When I called to ask who the moving company was, they would not tell me. Every time I called I was greeted by rude people who told me to wait to get a call from Dispatch but could not put me in direct contact with Dispatch. I was hung up on, disconnected or rolled over to an afterhours system that had a full Voicemail system, but I was able to text them. After hours says I’m on the schedule to be picked up between 2-5 pm. Moving company texts me that they probably wont make it as they have a flat tire. Can we make it tomorrow? So obviously there was no communication between customer service and the moving company. I called Customer Service, they said to call the movers (WHO ARE THE MOVERS?) When the moving company texted me, they would not tell me who they were. Through a third party, I was finally able to find out who they were. They were a company notorious for picking up stuff and not delivering it or holding the shipment hostage and asking for more money. After talking to Customer Service to get a refund (yeah right) they said that contractually I had a refusal of service because no one was there for the moving company to pick up my shipment. Of course not the only person that could have signed for it was on a train. Good thing is I’m only out $1300 rather than not receiving the boxes at all or having to pay more to get them off the truck.
Never Beat!
The guys who made my move were fantastic. They arrived wearing masks and were incredibly quick and very careful in picking up the more oversized furniture. They were also really friendly and respectful, and I was delighted with them.
Dishonest company
Do not use this company! We unfortunately trusted them when they gave us an estimate and took our deposit right out of our checking account. They called back a week later to go over the items and decided it would be much more. We said no we would take any overage in a trailer. But when they came to load us, they again said it would be even more than the second price. We forfeited our $1060 deposit and told them to leave. They said we had almost 700 cf.....the initial estimate was 360 cf. We then rented a truck that holds 800 cf and it was not even half full after we loaded it. They are totally dishonest and know that most people have no choice at that point and will just pay . Never use a broker and never someone who won't take a credit card.
Talented !
The My Best Mover have these amazing and talented movers who simply did the job, and they did it very well. So if you've got a moving job that needs to be done and you want it done right, I would absolutely recommend that you call My Best Mover.
Amazing!
We've hired My Best Mover for two different moves over the last five years. In both cases, they've been great: fast, careful, and good communication. We didn't compare prices with other firms, but I felt like the price was fair. Will use it for future moves.
Amazing Mover!
Leffler, the moving master, Eric, the muscle and Botsford, the can-do guy, was working so hard and fast in this degree weather to get my move done right. They were all hustle and, on top of that, helpful, polite and offering to move things just where I asked. Steve kept me informed and worked me into the schedule on a busy week. I could not ask for a more positive experience. Thank you all.
Thank you, guys!!!
The moving crew was truck showed up a few minutes before the scheduled time. The moving crew was friendly, careful and professional throughout the loading and never complained about anything. Once again, I am glad I found these guys. I can't recommend them enough! Thank you, guys!!
Problem Solver!
My Best Mover were the only company to actually send someone to my home to actually review the place to determine needs and a not-to-exceed cost. Although their bid was higher than others, they helped me with my move. It was tremendous. Recommended the movers to all.
Thumbs Up!
Once again, we had to use Movers. I came back to My Best Mover because of the beautiful experience we had 6 months ago. I wouldn't have gone to anybody. I recommend this company to anyone who's going to be doing any type of moving.
No problems!
Once again, My Best Mover did a great job moving us! This was our 4th time using their services. They showed up in our 2 different locations to pick up our belongings and met up at our new house with everything! The crews were hardworking all day long, and it was a scorching day, and they kept moving with a good attitude!! We would highly recommend them for sure!
Best!
I have used My Best Mover before to move the contents of my entire household. I will happily use this company and its services because they are trustworthy and reliable. Thanks again, guys, for making a move happen!
Great!
They arrived promptly, were very helpful and very careful with all of my possessions. They loaded my moving truck quickly, efficiently, and in a manner where items wouldn't shift in transit or fall over when unloaded.
Potential!
The team was on time and took excellent care of our belongings. Everything went well to my expectations. We estimated about 5 hours (conservative estimate). Still, in actuality, the move took a little over 6 hours plus the 1 hour travel time...so I went above my expected budget. But it was worth every penny. I will recommend using them very highly!
Professional!
I've never met people more genuinely enthusiastic about pretty much one of the worst tasks in life. These guys do their work with joy. They were cheerful and helpful--not to mention consummately professional--the entire time. They made a stressful day smooth and as pleasant as moving can get.
Smooth!
Smooth process from start to finish. The entire move came together in 6 days. Said they would show up between 7 and 7:30 - showed up at 7 on the dot. Would definitely use it again.