Purple Heart Moving Group

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1. Our Moving Experience.

   Me and my girlfriend used Purple Heart Moving Group last month when we moved from Colorado to Nebraska and in hindsight I would honestly recommend them to anyone. Initially the move went great but upon delivery we noticed a few of our boxes missing along with a foosball table. I started to really panic and called the customer service line immediately! After a few hours I received a call back and Purple Heart was able to track down my foosball table and boxes. I was so relieved! I was really worried that I would never see my stuff again but Purple Heart Moving Group really went above and beyond my expectations as far as communication and organization. Would recommend to anybody whos moving soon!

2. Took great care of me.

   I hired Purple Heart to move me out of my apartment a few months ago. I had to move several states away and it was a good experience. When it’s time for me to move again, I will certainly give them a call. They made every aspect of moving so easy. They far exceeded my expectations. They were so helpful and such nice people. I didn’t have any damage during the move at all. They really got the job done and did it in the quickest and most efficient way possible. They really made sure I was taken care of.

3. Great service!

   I used Purple Heart Moving Group to move my mother and father from Wichita Kansas Santa Fe New Mexico, so they could be closer to the rest of our family. I had to set everything up remotely and was very concerned about how I was going to figure everything out. When I contacted Purple Heart, I explained the circumstances of this move and they were so understanding about my concerns. The rep I talked to even suggested that the movers do all of the packing for my parents. I didn’t even know that was an option! I looked at a few other companies, but ended up coming right back to Purple Heart. I just felt more comfortable talking to them. Move day went smoothly from what my parents told me. The movers came in and packed everything up and were very friendly to my parents (who can be a bit on edge as they get older). 2 days later, the movers got to my parents new home. They basically staged the house for them. They put all of the furniture where it was needed and put all of the boxes in the rooms my mother pointed them to. I would have had to take off so much work and make multiple trips to and from if I did this on my own. I am forever thankful to Purple Heart for helping my parents move.

4. Awesome.

   This company was awesome. Every one of their employees was nice to us. They were quick but very careful not to cause any damage to anything. I felt like as customers we were a priority and they were respectful to our whole family. I didn’t have damage to any of our belongings and they didn’t lose anything in transit either. I would recommend them and I would use them again. This is a top notch company and I have nothing but good things to say about them.

5. Moved from FL to VA.

   Moved from Orlando, Florida to northern Virginia. I initially requested a quote from one of those sites that asks you to put in how much stuff you need to move then gets quotes from different companies. I received quotes ranging from $5000 to $8000 to move a two bedroom apartment worth of furniture. My last move from Maryland to Florida was about $3000 8 years ago so I was thinking it would be in that same range. I then found Purple Heart, my initial quote was for $2800. I thought wow that’s cheap. So I went with them. I had to do a large deposit of $1000. I thought that was too much for a deposit just to hold a date. The movers arrived of course not during their initial time frame of 10am to Noon but close to 4pm. I told them it could get tough with parking due to living in an apartment complex with limited space. I packed my own household goods. During the process the lead mover did tell me I was going over the square footage of the initial quote and I could owe more. Since I needed for them to take everything I told him to continue and I’ll pay extra. The extra amount ended up being $1300. Yucks! Part of the issue was my very large sleigh bed and pillow top mattress set. I also had ten extra boxes. So I just went on and paid it. Luckily they took a check. No telling what would have happened if I didn’t have it. Downside, most of these moving companies only deal with cash and postal money orders. I wouldn’t need my furniture for three weeks so the price included storage. Fast forward to delivery time. The dispatch reached out to me four days before delivery to confirm everything. Great. Day of delivery we went from the company would be here around 9am to the didn’t arrive until 3pm. This time in a semi truck size moving truck. The mover initial told me they weren’t sure they could deliver because the truck could get stuck in the apartment complex parking lot once residents return home and the lot begins to fill up. Needless to say they were able to deliver my furniture and boxes. I did have two wooden furniture pieces damaged. My TVstand, which I wasn’t too concerned about because I was getting a new one and was just going to use the old one for another room. But my book case which I loved was ruined. I haven’t gone through all my boxes to see how everything else faired. It’s cold and rainy on the day of delivery so some of my softer items did get wet. I would recommend the company, just be ware of the extra costs if you have large furniture. Oh, have drills, screwdrivers and other tools on hand. Both times the movers didn’t have the tools to break down beds and tables. They ended up using my tools. Over all I would give this moving experience a B minus.

6. Great team, very impressed!

   This company has a great team of guys working for them. I have now used their services twice - once for a shorter move and once for a long distance move and both times it’s been a pleasure to work with them. They were very affordable. They had better rates than anyone else I contacted for a quote. They work fast, hard, and carefully. I don’t remember the last time I hired anyone who was so professional and kind. I will be using this company exclusively from now on. I’m so impressed with them and highly recommend using them for your own move.

7. Thank you for a great moving experience.

   I am so blessed to have found Purple heart Moving Group. Once my husband found out his job was relocating to Nevada a million things went through my head , number one being how will I get my items from Virgina all the way across the country?. After looking at what felt like hundreds of moving companies I came across Purple Heart Moving Group. From the initial contact with their professional sales representative to the phenomenal customer service girls I knew they were the one. They arrived on time with prior notice before arrival. Everything was professionally packed and organized into the truck and off it went. Delivery happened roughly a week and a half later which was right on target. Everything arrived in pristine condition. I couldn't have been any happier and wanted to recommend to everyone!! Thank you Purple Heart Moving Group.

8. Great move - great moving company!

   This is a great company. We used them about a month ago for a long distance move between Kentucky and Florida. We only have a one bedroom home so it wasn’t a lot to move but it was really nice that these guys stayed on top of everything and didn’t waste any time. They worked fast and when I say fast I mean FAST. We may be moving again early next year and we will be using Purple Heart again. They took care of every need we had. Their price was also very fair compared to other movers. Great moving company!

9. Possible increase in stars pending reimbursement.

   We have been contacted by Purple Heart Movers since posting our review and filing a complaint with both the State of Florida and Texas; as well as with the Better Business Bureau. A young lady representing PHMG has promised to Fedex a partial amount of our deposit back if we update our review in a positive manner. We are willing to do so and willing to gain faith in this company if they do the right thing by refunding us due to services not rendered.
   Refund and review update pending.
   
   We are grateful for their efforts and goal of better customer satisfaction.
   Refund is pending; hopefully they are making the right steps to treat past and future customers in a fair and honest manner, becoming a reputable company.

10. Legit move.

    Amazing service. The most painless move I’ve ever gone through. The team was a powerhouse, helped us finish packing, broke down furniture & put it back together, and all with a smile and professionalism. I underestimated the amount of boxes we had, and the amount of packing help we needed, so I was expecting the quote amount to double when it came time to pay, but it was only around $100 more when all was said and done. I will always recommend the. & will always use Purple Heart. Honestly the best moving company around. .

11. Great Auto moving service.

    Purple Heart delivered my 1935 Buick. After 5 tries with other delivery services that didn't perform this company came thru exactly as they had promised at a very reasonable rate. I was notified a few days in advance when they would pick the car up. They arrived on time and kept me informed during the transportation of the vehicle which only took two days. I would definately use them again and recommend them. Thank You Purple Heart.

12. Very Impressed.

    I moved from Atlanta to Indianapolis recently. I'm really not a fan of moving. I've had some bad experiences in the past with different moving companies. A friend recommended this company to me and I'm glad she did. The crew that showed up were prompt and very professional. One of the main reasons for me choosing them was because of their pricing. They are by far the cheapest and best movers I've ever had. Nothing was broken and everything arrived intact. If you're looking for an affordable mover who will do what they promised, I'd highly recommend them.

13. Great Experience.

    Wow! I want to start by saying that I generally do not leave company reviews. However, I really felt compelled to leave this company a review given the extraordinary services provided to me. I am a native of the Tarheel State. North Carolina that is. Furthermore, I am a newly admitted attorney. I just relocated from the Tarheel State (North Carolina) to the Great State of Florida. Transitioning my profession alone was a very difficult task, but the stress of physically moving from one state to another caused my anxiety to peek high compacity.
    
    I knew that moving everything that I loved so much would not be an easy task. I had a couple of choices: 1) leave everything behind and start anew in the great state of Florida; or 2) higher movers to bring me my prized positions. After thorough investigation, I decided to partake on the later. I wanted to bring all of the lovely memories from my native state to my new home. But how could I do this alone? I was very skeptical to hire movers in the beginning, but I knew that I could not transition my entire life from another state without one. So, I began to do research on local Moving Companies in Florida. I knew that whatever company I decided to hire needed not to only appeal to the eyes but to my “heart” as well. Kind of excessive, huh? Actually, my request was not excessive at all. Let’s think about it. What are the “things” that cannot be produced to monetary value? Memories. Like that 200-year-old vase that was firstly owned by the two mothers before my own (Great & Grandmother alike). Or the World War II Rifle that was owned by my Great Grandfather. Each of these items exceeded the appraisal value of 150 thousand dollars. But to my family and I they were worth more than numbers. I needed a moving company that understood that concept. I found that in Purple Heart Moving Group.” The company truly exceeded my expectations.
    
    After diligent research, I found Purple Heart Moving Group, and from the very beginning my worries were lifted from my shoulders. The customer service was awesome! The customer service agents knew how frustrated I was by entrusting total strangers with certain valuables, and they went above and beyond to make me as comfortable as possible. They kept me informed about everything. Additionally, the valuables that I held dear to me were double packaged to assure safety in their transportation. The agents even had one on one conversations with me regarding certain valuables, to assure that they placed an extra layer of protection over the correct products. Everything was packaged with care. Everything arrived at my new home with not a single mark, dent, or scratch. It doesn’t end there. The Company even took the time to unpack the things that they double packaged. They wanted to assure themselves that everything arrived safe and sound. I will certainly be using this company again. This place has my Highest Recommendation!
    
    
    Regards
    
    TL, Esquire.

14. Careful With Belongings, However Late.

    As a medical student, I was offered an intern position across the country. With my long hours at the hospital, there was no way I was going to be able to pack all my belongings and worry about moving. A colleague told me about Purple Heart Moving Group, so I gave them a call. I told them my sense of urgency in getting everything packed up for me and hiking it from Florida to Texas. They were able to schedule my move within three weeks. I was only required to do a walk through with them and then left my belongings in their trusted hands while I returned to the clinic. They wrapped and boxed everything with care. I headed to Texas a couple of days ahead of them and they were right behind me as promised.
    
    While they were scheduled to arrive on Tuesday, they did not show up until Thursday. They stated there was a mix up with what truck would be bringing my things to Texas. While this did not pose a life altering issue for me, it was a bit frustrating. The two gentlemen did work tirelessly to unload all my belongings and I had to show them what room each item was to be placed. I am pleased to say that once the truck did arrive, everything went smoothly and they were able to relieve the stress of moving across many state lines in making sure my personal items did remained safe and everything arrived in one piece. I would recommend Purple Heart Moving Group if you are looking to move locally or across the country. You may have to give yourself a window of time to allow your items to be delivered, but overall they did a good job.

15. Happy customer.

    We had to move our home and store our items in four 16' containers. Pricewise they were by far the cheapest and beat out all other quotes including Pods. Delivery was prompt and timely. The team they sent to load the containers were great. They packed those things so tight and worked tirelessly to get the job done all on the same day.
    We stored all our worldly possessions with them for a month and then they redelivered and unloaded.
    
    They clearly cared and wanted to make our move as smooth as possible. We have 3 kids under 3yrs! and had to move on a specific date. I had no issue with this company..they was able to get our stuff to us on time. The moving guys arrived promptly and unloaded with zero problems or fuss.
    
    We have to give a special THANK YOU to the workers and the container truck driver. He was amazing.