On this page you will find reviews on the company Safeway Moving Systems from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Safeway Moving Systems – 4.4 (calculated based on 530 reviews).
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Use them again
Wonderful moving company, they were always on time and couldn't have been more reliable! They picked up my boxes with a smile and then delivered them on time in great condition. If you have a big move coming up, I HIGHLY suggest going with Safeway Moving Systems.
Impressed!
Great service and well worth the money. Lewis did a great job giving us a quote and setting up the move. The crew was wonderful and had all the right equipment and packing materials to handle our move. Thanks a bunch Safeway Moving Systems for the effort and professionalism. I am using them again to move my parents next year!!
Smooth Move!!
The movers took care of the entire process once they arrived. I let them in and they began to place things in boxes and get big furniture out. I really like how they prepare things for the move by disassembling them and wrapping individual parts with padding. I look forward to recommending this company to others. The movers did a great job of not messing up any of my property.
Well done
The representative on the phone was extremely friendly and very helpful. When it came time for the big move, I was incredibly nervous, but the movers who came to help me pack were excellent. They were extra careful with my things and answered all of my questions for me without hesitation. From now on they're the only company I'll recommend to move with, there's no one better!
Awful Customer Service
Our stuff took 37 days to be delivered from our first available date, 39 from the pickup date. Things were delivered damaged, including punctures in my couch, a broken monitor, and damage to the back of one of my pieces of artwork, all things that were packed for me. Since Safeway is a broker and not a moving company, I can't blame them directly for the damage, but the delays I can and will. This was all exacerbated by the fact that their customer service, specifically for an in-progress move, is atrocious to the point of being offensive. Dozens of unreturned calls, completely helpless agents who answered the main phone line, total opaqueness in the lack of updates, and on one occasion I was literally berated over the phone for being a bit annoyed it had already been 3 weeks without my stuff since they still technically had time left to deliver things within the contract period, despite having been quoted an estimate of 10 to 14 days (which I recognize is an estimate, but I was very justifiably frustrated at the 21 day mark my stuff had yet to arrive). Even now I cannot get ahold of anyone on the phone to discuss making a claim, which I'm struggling with justifying because I'd have to continue to deal with these people.
The services they offered weren't competitively priced enough to recommend this over literally any other company, especially after tallying in having to buy furniture to hold me over for the >1 month wait for my things and later replace or repair what was damaged. Throw in the fact that the customer service is incompetent and offensive, and I'd say to steer clear of this company at all costs.
Very Nice
I absolutely had to move that day and they still somehow pulled off a same day move! I can't imagine using anyone else. They were very polite, fast and professional. I don't think I've ever tipped a moving crew as much as I did these guys.
Best Mover!!
The girls and the dispatch and customer service department were constantly updating us with status. Was nice to know that a company took our stuff as serious as their own and that’s probably why they have the reputation that they do. They are fantastic company that is worth your business. Must hire them. You will love them!
Great Services
I liked how personable every employee was that I dealt with. They made it really easy to follow and they were very patient with us bring we have never used a professional moving company before. Movers were on time and worked hard and kept everything clean and that’s all we could ask for. You guys are the best. I highly recommend you all without any hesitation or doubt!
Excellent!!
This company was outstanding and there was no issues and no hidden fees. They took care of everything for us. All the packing and furniture was handled with care. Very very happy and I highly recommend using them in your future.
Well Done!
Jacob and his team were amazing!! Our move was estimated to be 5.5 hours and his team completed it in 4 hours. We moved from a high rise with elevator to a four story walk up with very narrow stairs and no elevator. Not only was Alexander team extremely efficient but also very careful with our belongings.
Good Job!!
They were right on time and immediately began moving out furniture and belongings onto the truck. They listened to my instructions and did as I asked without question. I was quoted $4,300 and that is exactly what I paid. If I ever have to move again, I would use Safeway Moving Systems.
Nice Job
OMG Amazing Service, Efficient Movers, Great Prices, Terrific Value. Highest recommendations! 5 big stars!
Best Movers!!
They totally met my expectations. Moving is a pain, but working with Safeway Moving Systems made it a lot easier. The staff was friendly and everything was done in a timely manner. I had no issues! Everything was totally professional. Thanks for making my move a little less painful! I am happy to recommend them to my friends!
Great Movers!!
The Safeway Moving Systems were right on time. They did the best of the move ever. They unwrapped and deposited my possessions wherever I directly and were conscious to make sure I was happy with the placement of the items. I Highly recommend them to all.
Lies
This is not a fake review. I was told by the customer service agent that my move would be $3500 it is now over $7000. I was told that as they picked up my stuff. I was told boxes listed as medium and I had large, told I had suitcases not listed. I will deal with the price. I was told the move should take 10 days! It’s now day 14 days and my stuff has not left it’s original pick up. When I call and ask they tell me sorry can’t find a driver. What the hell!! Isn’t that your job to have drivers??? It’s insane that my stuff is still in a storage unit and not moving. The customer service agent told me “ we have 21 days and after 21 days we have 30 more days until we are penalized”. This is horrible customer service and a horrible company. I’m living out of a suitcase. My customer service agent should have been honest and upfront that it may take months to get my crap!!!