On this page you will find reviews on the company Safeway Moving Systems from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Safeway Moving Systems – 4.4 (calculated based on 530 reviews).
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PLEASE AVOID! Property was broken/stolen/lost/etc. THIEVES & CONS.
Safeway Moving Systems, Inc. is one, if not the WORST, moving company I have ever encountered in my life. So, too, are their affiliated, Trans United and DM, Mover (Mr. Melendez, President).
PLEASE NOTE:
By mentioning the sales representatives name, I am in no way sharing any private or personal information that is not already available to the public. It is my responsibility and constitutional right to speak out as a disenfranchised customer about this company that has intentionally inflicted emotional and financial distress and professional hardship on me, among many others.
Mr. Scott is the face of this interaction, and I can prove it. This man is the one who introduced me to Danny Melendez, one of the movers of the crew who literally stole my rocking chair and other boxed item. Mr. Scott has been actively avoiding his professional responsibilities, and he passed work over the their assistant, Delilah, who does not seem to have a clue what she is doing.
Mr. Scott, Mr. Melendez, and Jason from Hallandale, FL, and their crew of thieves, charged me over $8,000 (+ tip) cash for a move that was initially quoted for half that. I am sharing these names because they are of public record, and I can prove it, and I want the public to know what they are getting themselves into by entering in a contract with crooked salesman. Ultimately, it was demanded that I WIRE TRANSFER $4,000 to them before delivery. After I did, they couldn't even call me to notify they have received the payment, which is the one request I made. There was no follow-through, which was really upsetting.
On moving day, I come to find out the initial movers (Danny Melendez and his crew) stole my rocking chair, broke several pieces of furniture (to an non-replaceable state), lost/stole more boxes with personal/household items, and concocted numerous lies about alleged delivery attempts made, yet I had no prior notification, but they still charged me for redelivery, storage, etc. I have cell phone records to prove this!
I was cursed out by multiple employees, a man with Trans United in Florida and a driver from CA. Danny Melendez and another man named Jason are affiliated with these scammers.
These reviews are being reported not because they are personal in nature, but because they expose the wrongdoing of this corrupt company that must be held accountable. I guarantee that if we, as customers, received the services that we initially signed up/paid for, I would not be sitting here writing this.
E. Scott knows and partakes in the deleterious ways these moving companies scam millions, and neither he, nor his staff, care that people are being hurt and placed under unnecessary strife. By depriving us of our hard-earned belongings, our money, and our trust in moving companies, you have violated the trust of millions.
What precautions should be taken before customers allow complete strangers to view and make note of everything that we value, everything that we own, thrown it in a truck, and drive away to who knows where? Do we call ICE? FBI? I know who I'm contacting, and this isn't a threat. I'm a federal employee, and I would never recommend any state or government agency to even consider these companies again.
I had to retain legal representation in order to get my belongings, which they kept from me for nearly 3 months, intentionally. I was forced to sleep on the floor, and one person from FL screamed at me and asked how it felt to know that Eric Scott was intentionally ignoring my calls/emails, then he laughed at me. Appalling customer service, and unprofessional behavior.
Further action is being taken, as these people are dishonest, manipulative, and thieves. I am also not the only victim.
SERVICE MEMBERS, FEDERAL & STATE GOVERNMENT EMPLOYEES, ETC. PLEASE AVOID.
Class Action, anyone?
Blatant Lies and horrible customer service.
They overcharged me by 400+ sq ft. They set a deadline that they didn't meet. Charged me for 800 sq ft, and then delivered all of my things plus other items for someone else in a van with max capacity of 277 sq ft. Have been trying for roughly 2 weeks to settle this issue, as I have photos off the van, and they are ignoring me. Not returning emails or voicemails. Please do not use them!
Knew right away!
Once I spoke to Safeway Moving I didn’t feel the need to talk to any more companies. We spent over an hour on the phone and I sent emails with some pictures of my furniture I had questions about. They knew the ins and out of the business. They explained to me what to expect during thier service and how to protect myself financially. I was able to get a cross country move door to door for a fraction of what I anticipated. I read a few different sites and saw a lot to like. They do quality work and don’t leave a mess in the house. I was able to get updated any hour and I would give thier name to anybody who asked.
Thrilled.
This team right here was absolutely amazing and so professional. I couldn't be any happier. I searched and looked all over the internetfor a company that could suit all my moving needs
It seemed complex to my family and I but not at all to Safeway. They made me feel as if there was no issue what so ever handling what we needed done.
Everything went so smooth and I couldn't recommend a better moving company. They fulfilled all ur relocation needs. Thank you Safeway.
Very Satisfied.
I found a gem with Safeway Moving. They were the best price and the highest rated company out of all the companies that called. They were professional and understanding. Some of the other ones called me over and over asking if I was ready to make a deposit which turned me off. Safeway gave me time and they called only when I asked for a call. I like being able to think before making a descion which costs me thousands of dollars and they respected that. I also read many good things from past customers. I got my delivery in 1 week and nothing was missing. Satisfied with the quality of work they provided and I would use them again.