On this page you will find reviews on the company Standard Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Standard Van Lines – 4.3 (calculated based on 130 reviews).
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Stay Away From This Standard Van Lines!
Professionals are you joking: This started out great until the day of the move, when the subcontracted moving company showed up the estimate that Standard Van Lines had given me was so grossly under it was sick by $6K. I thought they were just trying to railroad me. I tried calling back Standard Van Lines. As soon as I started asking questions, I was accused of being a “Smart A#@”, and hostel, after I asked for her supervisor, she said she was the supervisor. Why because she is the only one working on a Saturday, what lack of customer service. I had to settle with a move that was estimated at $4K with Standard Van Lines to a subcontractor that charged me $10.5K.
This service is far from professional and if your military or service-connected brothers, and sisters stay away. They do not hire quality subcontractors, I will take the time to review them on their site, please save yourself the headache and stop after reading this!
Great care was taken!
These guys were absolutely amazing. They showed up exactly on time on the location and made sure that they were prepared and ready for the job. Then as soon as they got us packed up and moved in, absolutely no time. What a wonderful experience.
Well Done!
I will never go anywhere else ….When you experience the best, do not settle for less!! They are still prompt, friendly, efficient, and gentle with our items and by far the most honest moving company I have ever come across.
Brilliant Movers!!
These guys showed up promptly. They were masked up and all ready to go! They were quick, efficient, and prepared to work! Highly recommended!
Great Experience!!
Everything went well and smoothly with Standard Van Lines. These guys were so professional, extremely hard-working, and they knew exactly what they were doing and how to do it. I am impressed.
Nice Work
On-time, very friendly and respectful people who work efficiently and take great care of each and everything to be moved would use them again without any doubt. You should also use them to move in the near future. They are really trustworthy.
Stop searching!
I was insanely poached after starting my search for a moving company. I went with Standard because the sales rep Anthony was available when working out the details and made changes as needed to my dates and to the items I was bringing. I got calls to do final inventories, pick up times, delivery times. No damages items. Literally flawless
Wonderful!!
The team was courteous. I couldn't have asked for any better. I called Standard Van Lines on the same day I needed them & they were more than happy to help. They were great. I'd really recommend them.
Thumbs Up!!
Since reading the reviews here, I chose them, and the quality they give goes beyond any of the words written in the reviews. They looked after our furniture and belongings very well. Would love to recommend them always.
Good movers!
The service itself is outstanding - what would help is to see what number of a job one is assigned to not spend time waiting or for ETA. The drivers were always amiable and helpful; the move was usually without hiccups. Thanks to those who helped me with my move. I really can't recommend using them enough. I will use them again.
Never Again
Never again. Do not even put yourself through the hassle. Everything started off great with their customer service, we specifically went through [NAME EDIT]. We scheduled to have everything packed up and moved by their company. He told us our quote was based on inventory. This was completely false. They contracted our move out through a third party (even though they act like it will be their company doing the move). The first problem was that the movers showed up 24 hours ahead of schedule (even though Standard Van Lines called us the day before giving us a date of arrival). Second, Turns out it was based on the space used on the truck, causing us to owe over $5,000 more on pick-up than originally discussed. In addition, the movers that came claimed that they had no idea they were supposed to be packing stuff up. They claim that the wardrobe boxes were what took up the most space (why wasn't this accounted for when you knew you were packing up a full house, including closets). Once we found this out, we immediately called customer service and were directed by [NAME EDIT]. [NAME EDIT] initially seemed like she wanted to help, however, once I began asking questions - she and [NAME EDIT] have completely gone ghost. They didn't take digital payments (as they said they would) and no one is responsive to emails. We were told it would be a direct move and were told our things left their contractors warehouse 2 weeks ago. Well - turns out our stuff has supposedly left just last week. We haven't heard a thing from Standard Van Lines, and have no way of tracking our items. I have never dealt with anything like this in my life. Save yourself the hassle if you can.
Absolutely horrible company
If I could give this company zero stars I would. They have taken my deposit $900.00 and are informing me it's non refundable when their movers not only came late my window of pick up was 10:00 am - 1:00 pm, they showed up at 5:30 pm, all three men used my restroom and walked around my house and gave me another estimate of just less than $13,000 and a 70% deposit. The original quote was $2,600. They saw a desperate single women with three kids and desperate. I had buyers moving in the next day I had to be out by noon. I called customer service whom informed me my deposit is non refundable because the movers showed up. They verbally told me they could not move my belongings that day. Scam company and I will be hiring an attorney to seek justice.
Great Services!!
I used Standard Van Lines for a move from TX to NC, and they were great. Overall great service. All my stuff was handled with care. I Will not hesitate to recommend Standard Van Lines to my friends. Super impressed.
Nice work!!
The whole process, the salesman did a standup job, and then the quote was very fair. The movers did a great job on pickup and delivery. No issues at all. 5 stars and no complaints. I am thrilled I have a mover now that can help me in the future.
Awesome!
Mike and Max were great, and they worked hard to fit my hectic and tight schedule. Knowing I needed the help, they spent extra time recommending ways to pack efficiently and prepare for the move - super helpful, making things easier for both parties. I could not give a higher recommendation to anyone looking to move.