On this page you will find reviews on the company Tierney Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Tierney Van Lines – 4.5 (calculated based on 120 reviews).
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Great!
The moving team was very polite and clean. They took terrific care of all my things, nothing was lost, and they never complained. In total, the move took a little over 5 hours. I will be recommending them to all my friends.
Nightmare
My move was from Pasadena, CA to Greenville, SC. A one bedroom apartment. Not a lot of furniture. The original estimate was $2,500. A week before the move, I called to confirm and I went through a detailed review of my moving estimate. Suddenly it went up to $3,500. Fine. It's a little late to change movers. I had already paid them $1,200 down. Balance would be $2,300 (half due when they picked up, the balance when they delivered)>. The movers (a locally contracted company) arrived on the scheduled day. When everything was loaded, the said I owed them $2,100, not $1,200. Suddenly the total for the move was $5,000, twice the original estimate. What could I do. I had to pay it. The movers arrived in Greenville on the scheduled day. Unfortunately, somewhere along the way, the lost a large bookshelf, a large area rug, a coffee table, a floor lamp and $750 worth of CDs that I was selling. The mover also tried to deliver items that did not belong to me, including a 52" television. He had no idea who it belonged to. I called Tierney. They said to call the claims office. They didn't even offer to try and locate the missing items. What, did they disappear into thin air? The claims office required receipts for all the items that were lost. Items that I had purchased years ago. I don't keep receipts that long. I sent 2 more complaints to Tierney. No response. I filed a complaint with BBB. They sent it to Tierney. No response. There was no communication between Tierney and the local movers they contracted. The movers said that Tierney's sales people were terrible estimators. They lowballed everything just to get my business. If you see good reviews for Tierney, they were probably posted by Tierney employees. These guys are jerks.
Took my Mom's money. Provided NO service.
I notice my last review was deleted so I am writing this AGAIN. My mother, who has Alzheimers, called this company about a long distance move. They got a $1400 deposit from her. We had no idea she'd done this and she promptly forgot. We ended up putting everything on a UHaul and moving it ourselves. When I discovered this deposit while going through her bank statements later I called and was told we'd missed the cancelation window. They flat out refused to refund the money so they got $1400 for doing ABSOLUTELY NOTHING. This company is an absolute sham, is NOT accredited by the BBB and should be avoided at all cost.
Very nice!
Tierney Van Lines Services were courteous, delightful, helpful and punctual. Once, I explained to Gillian in the office of our circumstances she and the team rose to the challenge which enabled us to achieve our goal. Recommended.
No Complains!!
I booked this service extremely late. It was the best quotation from others being significantly higher priced. I was pleasantly surprised as everything from the booking, the customer services over the phone, the emails, the drivers, all the way through to last minute changes made to my booking were done so efficiently and professionally. I've used Tierney Van Lines twice and have only had good experiences. I will recommend using them and will hire them again too!
Amazing Mover
160. I was very impressed with the service offered by Tierney Van Lines. The driver was very polite and helpful and efficient, and my piano was collected from a storage unit in WA then delivered safely to AK. Would definitely use Tierney Van Lines again and recommend it to a friend.
Best Move
Excellent service from order to delivery. Efficient, easy to initiate and good communication. Surely recommended from my side.
Great experience!!
Their system interface is excellent. You can track the van. The driver was very polite and helpful. The cost is very reasonable. This is my fourth use of Tierney Van Lines. Would recommend 100%.
Excellent mover!
I found any van very helpful with the booking and I was very satisfied with the service. Very easy, efficient and professional, I highly recommend using their services.
Thumbs up!!
Very good communication and a pleasant helpful driver. Definitely recommend Tierney Van Lines and will use it again in future.
Excellent
Excellent service. Quick and no nonsense efficient. Friendly, helpful driver. I recommend this service.
SCAM COMPANY
Lied from the very beginning. Tierney Van Lines is a criminal organization. If I can prevent just one person from giving them your hard earned money then its worth it. In my entire life I have ever left 2 reviews but had to share what I know about this company after giving them 2,000.00 and literally receiving nothing in return. They lied to my face on more than one occasion. They need to be shut down. I am a healthcare worker who took a job in TN to help w/ the COVID crisis and agreed and signed to have my things here Jan 8th 2021. Here we are Jan 15th and my things are still 2000k miles away. I even told the " Personal moving coordinator" Cody Reid - I understand things happen if the stuff is late or if something comes up just lmk ill I ask is communication. They could not even do that. Cody deleted his cell number and never heard from him again after he took my money. But he was awesome until that point! hahaha such a joke. They don't even move your stuff they contract other (terrible and cheap company's) to do it and they make a couple hundred bucks for being the broker. They have no idea where my things are and thats if I am lucky enough to have them answer there phone. AVOID AT ALL COST
Well Done
Very efficient house move - first rate! The drivers were both very careful with all of my furniture, and especially the piano, and nothing was too much trouble for them, including taking some very heavy boxes upstairs in the new house. Thank you, I would definitely use it again. Fuss free and very quick service.
Great Experience
Excellent experience from booking to delivery. Drivers were very professional; communication and ease of booking were super. The van tracker is GENIUS! Also your chat facility is superb. Would be happy to recommend Tierney Van Lines.
Use Them Agian
Excellent communication throughout. The team was polite and helpful- nothing was too much trouble. First time I've ever used a courier company & wouldn't hesitate to use Tierney Van Lines again. Highly recommended.