On this page you will find reviews on the company Brightline Moving & Storage from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Brightline Moving & Storage – 4.5 (calculated based on 330 reviews).
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Resolved issues
The staff resolved issues to the best of their ability. CUSTOMER quality control is satisfactory to resolve any proportion complaint.
I feel like I've been scammed
My experience has been horrible. I booked them to move to a new state, about 400 miles away, and I booked them a month before my move so they would have ample notice. They requested a three-day window for pickup and they quoted me the fastest turn-around (about 2-3 days) to my new city. They were 3 days late to pick-up my items, and did not notify me that they would be late. I had to get my utilities turned back on and pay for additional days of rent. They also did not deliver to my new city within the quoted 2-3 day turnaround. It’s now been 11 days and my items are still not in my new place. Again, with no communication to the customer. I cannot emphasize enough, do NOT hire this company. I feel like I was scammed.
Highly recommended!
They were both efficient and pleasant. They gave us a price right away and were quite reasonable with their costs all through the procedure. We would absolutely utilize them again because they turned a potential bitter situation into a lovely one!
Big thanks!
These guys are great and nearly as good because it gets. Everything was wrapped and treated well. These guys worked fast too. Not crazy careless but an honest pace and that they knew what they needed to be done. If I ever he to move again, I do know who to hire! 5 big stars!
Very Nice!
These men were extremely good to work with. Prompt, fast, polite, and took superb care of our items. They were also experts about a few sudden hiccups that we encountered along the way. I plan to use these guys when I need to move my apartment soon, and they just became my go-to movers!
Wonderful!
They worked quickly and carefully the whole day and took outstanding care of all of our belongings. They finished the job faster than we anticipated and were so pleased to be around that we were sad to see them go at the end of the day. I was impressed with the team, and I will be recommending Brightline Moving in the future. Many thanks to all who were involved.
Long distance move
Absolutely the worst experience dealing with them. Luke Lied and told me there was enough room for all the things I needed to take. we went over everything twice, but when the movers they picked got to me there was not even enough room to put all my boxes unless I gave them another thousand dollars! I paid it (after having a major meltdown) they didn't bring a truck big ;enough to take all the items even if I paid more!!!! They lie to get the commission then I couldn't get back in touch with him! I called and they kept hanging up on me once I was on hold.
The movers that came told me they do this all the time and he's(the movers supervisor) often dealing with the fall out.
In the end they took my boxes, and they only had room for my couch and my bed, I am sitting here in NC (came from Denver) on the air mattress I had to buy. I still have no idea when my things will arrive. Luke assured me that it would be 7-10 days BUT that was a lie too! The movers said my things would go into storage until a truck was going to NC. They told me it would be a least 21 days, and maybe longer because not many drivers want to go to NC!
This has been a nightmare! One where I have to find money somewhere to buy all new furniture, and that's tough because I gave them all I had and all that I could borrow and get together from my family.
PLEASE beware!!!!!!!
I highly recommend them
The receptionist was very straight forward and no nonsense but not rude. The movers showed up on time and moved us from a 3 bedroom townhouse to a 5 bedroom house 30 minutes away. I appreciate their care and concern for my furniture.
Great Service
We got a competitive quote with a 5% cash discount from Brightline Moving, and when it turned out that we actually had more in our 1 BR condo than I expected (go figure!) They adjusted that quote fairly. Still, it was the best move we ever had. I recommend it.
Great
Miller and his team were fantastic! They were very professional and friendly, and they wore masks the entire time, which was great given the current Covid environment.
Use Them Again!!
The crew we had were super quick but were carefully in packing things individually. Taking time for packing didn’t mean that we were late on the new place, they really knew how to manage the move within the deadlines.
Nice Work
This was an excellent, reliable, efficient, and also very professional company! I highly recommend them. They moved all of my things in precisely 3 hours and knew exactly what they were doing. Thank you to all three of the guys who put in a great effort today. I will definitely use this company in the future.
Brilliant!
The Brightline Moving website was extremely helpful and easy to navigate. I was able to quickly fill out the form. Talk about great service! If anyone is in need of long-distance moving services, these guys are the best to choose.
Professional Movers
They showed up precisely on time with free wardrobe boxes. They had my stuff loaded in 1 hour. No kidding. They were really nice, really fast, and didn't break anything! These are licensed, professional movers, and I paid literally half of what my friends were forecasting. Who the heck did they use?
Good move !
I recommend Brightline Moving to all. I am impressed with the quality of service shown by them. They showed some great work ethics. Recommended to all. They have gained me as their forever client.