Horizon Van Lines

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1. I would absolutely use them again!

   Insanely efficient and were very cordial with the building staff. Scheduling was quick and easy and the guys were professional and friendly. They gave me a quote for my small furniture moving job that was quite reasonable and a time estimate that they nailed perfectly.

2. Worth every penny.

   During a very stressful time, Horizon Van Lines provided excellent service. First, the moving crew performed great that made all our things fit in a smaller than average storage unit that allowed us to save on monthly payments. Second, they moved everything else into our new apartment with care and ease. We were pleased and quite satisfied with our choice of hiring Horizon Van Lines and extremely grateful for their professionalism.

3. Good!

   They are super efficient and they are extremely careful with your possessions and walls! I highly recommend them for anyone moving in or around GA.

4. Great movers!!

   They were faster than estimated, polite, and extremely helpful. They know what they're doing and it really shows. They were reasonable and very reliable. Absolutely will trust them to move us in the future.

5. Promised and did not deliver.

   Our change finally arrived this week. unfortunately I have to inform you that you did not deliver what you promised when you offered your service.
   
   First of all they picked up 06/13 (2 days after) and delivered 07/07 (was only 15 days to delivery).
   
   Second, You informed from the beginning that it was a family business, that you would withdraw and deliver our move, in same truck. That's not what happened, it’s no true.
   
   Furthermore, he said that I would pay only for the space I used in the truck. And I guarantee for you that we reduced our things a lot so that the cubage would be smaller, but I didn't get any reduction.
   
   In addition, I paid to transport my queen size bed and SPRING mattress and it arrived at the destination FOLDED IN HALF! It is obvious that this item could not be folded!!
   
   We talked to the driver / delivery man and he said that our change was in the already folded storage.
   
   Conclusion, you ruined my mattress, it is completely crooked and I want to make amends for it.

   

6. Worst movers ever! Do not use.

   Salesperson grossly underestimated our costs. They demand payment of 1/3 up front in a nonreversible cash transfer. When the truck arrived (8 hours late) the driver said it would be nearly twice as much. Salesperson said one crew would load our goods into one truck with only our goods and drive it to our destination. Instead, one crew loaded very carelessly (took them two days), the goods were combined with those of other households, and another crew drove and unloaded. Said delivery would be in 2-3 days. Took nearly two weeks. They broke some of our furniture and artglass. After hooking you with the initial deposit, they are bullies about the money. They do not return your calls to keep you informed. They lie about what they will do and when they will do it. Do not use!

7. Scammed.

   As soon as they got my deposit, they would not return my phone calls, text messages or emails. I had to contact a new van lines to complete my relocation. I was contacted the day of my scheduled move by a company who Horizon sub contracted too. He was letting me know he would be arriving to load the next day between 4 and 5 PM. I questioned that because my new moving company confirmed they would be arriving that same day between 8 and 9 AM. I had not heard anything from Horizon Van Lines for 3 weeks prior to the move date. I am seeking legal action.

8. Last Minute Move.

   Just really need to thank the folks at Horizon. With this whole Coronavirus ordeal, my original movers canceled on me day of the move, I had called back Will, wish I would’ve just went with my gut instead of cheapest price but when you have a family it’s tough. Anyhow, they were the following day, thank the good Lord! Y’all were such a blessing. Even sprayed and sanities everything down with all that’s going on they went above and beyond I must say. It all turned out well. They moved a family of 4 home pretty effortlessly and efficiently, nothing major. Thanks for getting our stuff to Texas in one piece.

9. Cross country.

   I’ve always been told to move outside of the summer because it cost less, relocating back home to Florida leaving Seattle with a family of 4 is not so cheap. Glad I was referred by a colleague of mine to Horizon. They actually gave us a package deal to alleviate some of the cost thankfully. The job only gives so much for relocation nowadays. They wrapped all the furniture and boxes up my TVs. I did all packing of my boxes and clothes to help with cost. Seem to have misplaced one of the cushions to the sofa but other than that fairly smooth process. They follow up with you quite a bit, annoying at times but I guess better than the contrary from what I’ve been told. Thanks again for a smooth transition.

10. Move.

    Annoyed by all the calls when I put my info online I was turned off originally from using any mover. These guys weren’t invasive so I heard them out. Will, was very thorough from start to finish, quite annoying about the inventory but even offered to send somebody out to gauge a better feel for the move. Simple process throughout due to the guy coming to our home checking out the items. We have a 3 bedroom so better to be safe than sorry. Leaving Colorado for Florida I wanted to make sure I was going with the right company. I’d used them again if I do actually ever move again. Make sure you tell them everything and be realistic though, we packed for 10 days just in case we were without our things that long. I read so many reviews so I knew what to prepare for. Now back to my sunshine and waves.

11. Family move.

    Moving from Florida to North Carolina $2,243 2 bedroom
    
    I told John and Fernando(the actual men who moved and packed my home) that if they did a good job with my family's stuff that would I would leave them a glowing review. They told me that I had nothing to worry about, it turns out they were right. Having 2 kids and a dog to worry about I didn't have much energy to pack anything, but they did cut me a break on the packing cost. Dealing with Horizon from start to finish and the crew they sent out treated my stuff with care. Moving from Florida to North Carolina, thankfully didn't take long. I got my stuff within a week and nothing was broken. I was taken back to be honest, after all the horror stories I've heard over the years. But I'm glad I came across these guys. Just recommended them to my brother in law as well so he can have a good experience like I did. Kudos
    
    Kelly H. Owens.

12. My move from Florida to New Mexico.

    I'd like to thank the Horizon Van Lines team for a great long distance moving experience. I was very careful which company I'd use to move my things from Florida to New Mexico, so I took my time researching Florida companies. I was fortunate enough to find Horizon Van Lines, which offered excellent customer service, answering my many questions, and the driver who delivered my items was on time, courteous and patiently reassembled my furniture. The original crew that packed my furniture did a great job as well, wrapping the expensive pieces in blankets that resulted in very few blemishes. Honestly, with all that I had, there was only one broken china cup and one area on a table that was slightly marred by packing tape. That's it! I am a very happy camper and strongly recommend this company to anyone making a move. Trust is the name of the game when it comes to choosing a moving company, and I trust this one 100%! Happy moving!

13. States moved IL-AZ.

    After getting about 15 calls from every mover in the country Horizon Van Lines sent me a simple text message. which I appreciated with a ballpark range for what my move may cost. they weren't the cheapest but weren't expensive either. They kept me updated constantly because I was a nervous wreck as I've never done this before and didn't want to get taken for. They even sent over someone to make sure our estimate was accurate. On move day I saved a couple hundred because they over estimated the box count so I tipped the crew more and got pizza and wings. Fantastic job guys!

14. Move From FL-NC.

    I spoke with several companies and after getting more quotes then I knew what to do with I decided on Horizon Van Lines specifically because the guys I worked with know this business and explained to me in laments terms how everything really works. Not the cheapest nor the most expensive but just right. On move day I was a nervous wreck but I gotta say everything went super smooth. You definitely get what you pay for with these guys, my wife and I were very impressed, especially since our bill was prorated down and we saved an additional $275 which we in turn just tipped the crew. Next day delivery! From FL-NC (Charlotte) nothing moved in the truck in was tied down really good and I chose to wait a month to write a review to see if we found anything missing or broken, but we haven't. Best choice by far! Thanks Sean and Will!

15. Move From FL to CA.

    Horizon Van Lines price was better than the other quotes that I got from other moving companies. Our coordinator was really good. He got pretty close based on what I told him The final cost changed just a little bit. It was only by $130 . The crew that picked up and delivered my items were both really good. The movers that picked up everything also packed for me, and they were really efficient, and they got it done quickly. They were also very friendly. They did a really good job. And the people who delivered them were really quick and efficient as well. I unpacked everything and from what I’ve seen, there was no damage. I really like Horizon Van Lines. the account manager that I talked to was great, kept in touch with me, and let me know what was going on.