On this page you will find reviews on the company Infinity Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Infinity Van Lines – 4.5 (calculated based on 176 reviews).
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Moving.
Moving is diligent work. Also, moving long separation is a genuine difficulty there is so much work and pressing included. I truly am satisfied with the service done by Limitlessness Van Lines taking care of moving my family to Georgia. They were very professional, courteous, and prompt. My belongings were all there and intact. The good part about it is it only costed me around $2000. The various organizations I called were citing me about $3500-5000. I would most likely prescribe & use them once more. Ideally we won't be moving at any point in the near future.
Amazing Service!
I recently moves from Crystal River, FL. to Springfield, MA. I needed a service I could trust and was well known. I didn't just want to use anyone to trust with my belongings. Infinity Van Lines was recommended to me by a friend and so I decided to do some research on them. I only found great things. The day I called to get my quote the service was great! The person I spoke with was so incredibly nice and very helpful. I was quoted around $2000 for everything. The day of the move which was about a week later they showed up not only on time but they were even a little early which is a great quality. The men that came were so respectful and I felt safe with them in my house. They were dressed respectively and spoke to me kindly and with honor. This is another great quality I was looking for. How could I trust people with my stuff if they didn't look and act respectful right? So as soon as everything was loaded up they gave me my information and they were off. I left a few hours later to my new home. (First time buyer here). I was beyond excited and I was so glad I didn't have the burden or worry on my shoulders of having to worry about my things. I arrived three days later to my destination. I drove also. They had already been there with my things for almost a day! They were so helpful when we were ready to get everything in! They took very well care of my stuff and I am so grateful for them! If I ever need to move again or know someone that is moving I will never use or recommend another service! They definitely got 5 stars across the board! My things arrived as they had left and I am more than pleased!
Simply Amazing.
These guys were professional, punctual, friendly, and took real care with our stuff. They made sure everything was neatly packed and wrapped, and made our move far less stressful. They worked super hard too, we have heavy stuff! They went above and beyond my expectations. All my furniture was in the same good shape as at the beginning of the moving. Great service! Very fast and efficient. Friendly and personable.
Best moving company ever!
I am extremely pleased with this company. I recently had to move from Ohio to Georgia, and this company made the moving process stress free. They came at the exact date that was needed and even a little early. Everything was done very carefully. The workers were friendly, and made me feel like they were just Family helping out. Upon the arrival to Georgia once again everything was unpacked carefully. To my surprise not one item was damaged! this was by far worth the 2000 I spent, and I will use this company again if I ever move again. Will definitely recommend to others!
Best move EVER!
I've always handled moving on my own, and I've always HATED it more than just about anything. Now that my family is larger - three kids (four, if you include my husband), ranging from newborn to 11-years-old, two cats and a dog - I just couldn't stand the idea of tackling the move from Dallas, TX to Austin, TX without some extra help. I have heard horror stories about moving companies, so I was pretty nervous. My mother-in-law recommended Infinity, and I couldn't be happier. They were punctual (early, even!), extremely professional and personable. They showed such care and consideration, regarding my family and our things, that it alleviated my anxiety entirely. For the first time ever, I was able to be excited about planning our new lives rather than a nervous wreck focusing only on the move itself. It was a little over $2,000.00, but the piece of mind itself was well worth it. They were there for me every step of the way from planning to the big day itself! The friendly, impeccable sevice with nothing broken or damaged was nothing short of a God send! One thing is for sure, we're never moving without Infinity again!
Never felt more relieved!
My move was simple just a few things from my parents house to Florida so I thought it was going to be a piece of cake. I got low ball quotes from a lot of brokers and then when they came to pick it up they doubled my price. So I told them to no and called infinity up and they gave me an honest price and assured me this is what I'm getting and their history of good moves with quality. So in he end I went with them and everything turned out to be good and it all worked out with these guys. I truely own these people one for helping me out last minute.
Best Moving Company Ever!!
They made our move effortless. Everyone was so polite & professional. The movers didn't get bothered by my children helping. Plus sometimes getting in the way too. We moved from Georgia to Mississippi. The move was affordable price of almost 2500. All the other companies I called were quoting me about $4000. I would definitely recommend & use them again. Hopefully we won't be moving any time soon.
Excellent Service.
Before I contacted this company to be completely honest I was really nervous as to how well they would take care of my moving . However ,I was completely wrong . They helped me move from Florida to Michigan and it was a very easy move on my part . Everything was done nicely and peacefully . The workers were great with my stuff as if it was theirs . The price was really good in my opinion . Overall the service was perfect for me and I couldn't be anymore thankful . I will definitely use them for any further move I make or anyone close to me that needs them . So far this company has won me over and is the one I will always use in the future . Everything went as I planned which is perfection which I always strive for . Thank you so much for such great service .
Fantastic.
I have nothing but accolades for Infinity Van Lines and their staff. They worked hard and they were very friendly and extremely effective. I would not hesitate to use them again and I would like to recommend them to anyone looking to use a mover. Cris was so helpful and really knew his stuff. I got delivery on time and promptly and the men were friendly as well. They threw in some free boxes.
Worst experience in my life yet.
Infinity Van Lines is nothing but a bunch of liars, thieves who hardly care about customer and their concerns. This company is a bunch of most unprofessional and unethical people I have ever come across in my life. Details:- I wanted to move from Houston, Texas to San Francisco bay area, California. While I was reviewing my options, Sales people from this company reached out to me and we started conversation. I got an estimate of around 1700 dollars as I did not have a lot of stuff. My major furniture was TV, home theatre, sofa, dining table with 4 chairs, mattress bed and night stand. Other than that I had some kitchen and basic house hold stuff. I was ok with the estimate and finalized on the move out date. The sales person asked for 2 dates, one primary and one backup. I provided Nov 29 and Nov 30 of 2014 and did mention that I will book my flight on Nov 30 at around 9 pm as I had to get to work on 1st Dec, 2014. All this was done in 1st week of November giving them ample time to plan my pickup. They sales person said that its fine and the pick-up will not be missed. I paid an advance of $500. I was told that I would be expecting a call from their customer service 48 hours prior to the pickup. It’s 29th Nov 2014, I get a call at around 10 am from their customer service saying that unfortunately pick up cannot be done on 29th but will be definitely done on 30th Nov. I did not have a choice but to wait. On 30th Nov I was kept waiting in total darkness till 3 pm. No one called. I tried reaching them on all the phone numbers that I could and must have left around 20 voice messages. At 3 pm their customer service person calls and says that they cannot have the pickup done on that day. I was livid and furious but they did not care. I had no choice but to take my flight that day and beg one of my friend to take a day off and take care of the pickup on 1st December. On 1st December they had the pickup done, but as I was not there they did what I had feared the most I.e. my estimate swelled from $1700 to $3900. I did not have a say as I was not there and my hands were tied. Now, they wanted to pay 50% before the stuff starts being transformed from Texas. I emailed them a photocopy of my cheque worth 1700$. The next day I see in my account that my $3400 has been charged from my account. When I reached the van lines people they said that by mistake they have taken the money out twice from my account. They also added that they need not refund the money as I would have had to pay the rest at delivery. So technically, they charged me the whole amount without the delivery. Delivery:- I had to call them and enquire about the date and time of delivery but never got any call from them regarding delivery. Delivery was done on 13th. The person who was in charge of delivery was a rude and highly unprofessional person. He deliberately brought an 18 wheeler trailer. This was done so that they can charge money for extra distance while trying to deliver the items, as the trailer cannot go to every road/street. Once all the delivery was dine I found that My TV was missing. The driver who was in charge for delivery had no idea. When I called van lines people, they had no idea as well. How can you lose a 46 inch flat led TV in a box? I waited for 4 weeks as I was told in hope that they can locate the tv, but could not. Eventually I filled a claim in January 20th and have still not heard anything from these people. When I was discussing regarding my lost TV I was told that they were very sorry and will do their best to compensate the expensive item. But after the claim has been raised the only thing that they do is avoid. The person who promised (relocation specialist) doesn’t even answer the phone anymore. So to sum it up: Pickup was late They deliberately make sure that customer is not available during delivery so that they can swell the estimate. They have unprofessional people who handle the whole business. Unprofessional delivery Lost/Stole my TV No regards for the customer Please I urge people not to be fooled and please avoid these people. I don't want the mental and financial agony to be experienced by anyone else.
Exceeded Expectations.
I recently relocated myself and my family for my new job from Tampa Florida to Santa Clara California. it was a last minute move and everyone at Infinity Van Lines was very honest and upfront from the first call. The cost of the relocation was excellent and the movers that showed up to load the truck did an outstanding job wrapping and securing my belongings. much more then I ever expected and I would recommend to anyone looking for an honest company.
Very Bad Movers.
This company will tell you they are "Not A Brokered Mover." But believe me, they are very much a brokered mover. I used them regardless. The unprofessionalism I experienced is so unheard that I have tired myself from telling the story. "Theft, Lies, Horrible Communication, Unprofessional and Inexperienced Movers/Employees, Rude and Inexperienced Customer Service Mgrs and above, I've learned that they post their own reviews through paid sources and their own employees. So when you read a good review, it is not authentic. I have moved a lot over the years, my livelyhood relied on moving people and products for over 40yrs. The one time (during retirement) that I felt forced to save on a move..I was bitten badly. My warning to anyone else is of of pure intent. Avoid this company at all cost!! .
Beware!
Just moved my in-laws to Texas from Ohio. Worst moving experience ever. How Infinity has good reviews on their web site is beyond me. Customer service does not exist at Infinity. Claim service is even worse. Do yourself a favor..call a reputable, nationwide company. It won't cost any more in the long run. Infinity will quote you a price but it is not what you will end up paying. Nationally known companies will do a much better job. This outfit is not a moving company. MOVERS BEWARE!
Great people.
I had a good experience with Infinity Vanlines today. Three guys showed up, on time, and worked hard for 5 hours. I was impressed how they never took a break or complained. Their scheduling office provided air cover while the ground troops moved my furniture. A very good experience indeed. I HIGHLY RE COMMON them to anyone needing a good mover.
Quick and easy.
Used this company for the second time. Was impressed again with the low prices and great customer service they have. Infinity Van Lines really are professional and prompt. The men and equipment were first rate. Thank you peace of mind I hope not to move again but if I will I will definitely use you guys again. Ask for Peter he was very considerate and helpful answering all my concerns.