National Van Lines Inc

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1. Absolutely GREAT!

   We had a terrible experience with a very well-known, large moving company. We switched our move over to National, and they were absolutely amazing. From the booking agent, to the movers that came to our home and delivered our stuff across country. Would absolutely recommend them!

2. Great Move Florida to Virginia.

   We moved from FL to VA Dec 15th. We had several months to prepare, this was our first ever move more then 10 miles from where we grew up. Aaron Bacon was our sales Rep and was absolutely top notch, he answered the tons of questions we had all hours of the day and night.
   
   A few days prior to moving day Sal our driver contacted us. He walked us through the day of process and gave us his cell so we could call him with any questions. Once he got on site on time as he told us things went better then expected. Sal managed both crews like well oiled machines. He arrived right on time in VA and the unloading went great as well. Both move teams were great. Sal stay engaged with us the entire time making sure we were happy with everything going on. As well as calling us on the days In transit to make sure our travels we're going well. And keeping us posted on his location. Mike running the loading team in FL was excellent, as Well as Curtis's team in VA. They treated our stuff like it was theirs.
   
   Thanks to Sal, Aaron & National van lines for making a nerve wracking life event into a stress free event for my family.

3. Worst moving experience EVER!

   It is a month later and I still have no refrigerator, washer, or dryer. I paid for the best insurance coverage, full replacement value, 0 deductible. These were not the only damages and have been given the run around by claims rep on getting these things repaired/replaced. Somehow they have managed to make these things my fault and since I paid them for a service not sure how they can believe that. There were 3 antique family heirlooms damaged, and boxes of glass items smashed. Finding new damages daily as I unpack. So discouraged and no empathy or effort on their part to be prompt in making things right.

   

4. Very satisfied.

   We moved 10,000 pounds from chicago to portland and overall things went very well. Aaron did a great job of responding to all my silly questions basically 24 hours a day for weeks. Our driver was very friendly as were the movers on both ends.

5. Avoid at all costs!!

   This company is the biggest scam. They make you sign for delivery telling you that you have nine months to file a claim but then once you file a claim they tell you that you confirmed that all your items were there upon delivery. Completely unprofessional employees and I would avoid using them at all costs!! Biggest rip off. They lost items and refuse to compensate us for them.

6. Move from Texas to Maryland.

   We had Aaron Bacon as our representative and he made everything so easy for us! He always answered calls and emails right away.
   
   Our movers were very friendly and handled everything with care. The driver kept me informed on when he would be at our new location and got it there to us so quickly!

7. WA to FL.

   I am more than happy with Mike, my driver. He was on time, professional, very helpful, kind, and honest. I would use him again in a heartbeat!

8. Move from Tucson to St Louis.

   I called National on very short notice (July 23rd) and they were able to move me on August 1st and have my stuff delivered in St Louis by August 10th. They were very professional, accommodating and most importantly of all, prompt. I would recommend their services to anyone who asked.

9. Move from Chicago to Colorado.

   My husband and I just moved from our 3,000 sqft home we have raised our family in for 21 years in Chicago cross country 1,000 miles to Colorado. We were very anxious over how it would all go, but from the first call from our National Van Lines driver, Damon Clark, we were put at ease. His positivity, enthusiasm and confidence was exactly what we needed. This guy is AMAZING! He loves his job, treats his crews with respect and puts 110% effort into every detail. His motto is "no stress" and he means it! He had hardworking cheerful crews in both Chicago and Colorado and to be honest the actual moving out and moving in days were the easiest days of our entire moving experience. Damon and his crews handled our belongings with respect and care and we had no damage. These guys were having fun moving us! We were no easy job because our new home is on the side of a mountain and Damon needed to arrange to use a smaller truck once at our town and load the shuttle truck three times to get our belongings up the mountain. He was undaunted and he and his crew acted as if it was a walk in the park! I can't believe I'm saying this, but we had fun during our move - all due to Damon and his crews. If you're looking for a mover, make sure you contact National Van Lines and request Damon Clark!!

   

10. Cross country move.

    I began the process with some trepidation, but my experience with National Van Lines has been overwhelmingly positive. From my initial conversations with Aaron Bacon, who absolutely nailed our moving estimate with a ~1min walk through phone-video, to the driver, Damon Clark who navigated tricky pick up and deliveries with amazing skill, we have been very pleased with the process. Damon and his crew, Mike and Lamar deserve extra praise. They were available by cell phone in transit, contacting us with delivery estimates and offering flexibility when our new housing had some unexpected delays. Damon even texted us photos of our newly packed house as he arrived before we could and had to deliver with us half way across the country. I'm very grateful to have worked with these skilled and talented professionals. They made a challenging move manageable every step of the way and I wouldn't hesitate to recommend them.

11. Don't Trust National Van Lines.

    I had National Van lines move me from Chicago Illinois to Las Vegas, Nevada. They are the worst. Not only did they let my stuff sit on a street unwatched and unlocked in a truck, the lost some very valuable items including a grandfather clock, laptop and cordless power drill. Then they refused to stand behind their service and sent a check for $35 to cover the costs of the things they lost!

12. Chicago to San Francisco Move.

    The entire process for my family was exactly as planned. The biggest issue we had was they made if from Chicago to San Francisco faster than we had anticipated, not a bad problem to have.
    
    The crews that both moved us our of our old home and into our new place were great. They worked fast but carefully and put up with my 2 year old getting in the way once or twice. All in all, I was really pleased with how everything went and would use them again without question.

13. Stress Free!

    There are lots of horror stories when it comes to dealing with moving companies. Thankfully, mine wasn't one of them. From the beginning phases of setting up our move from New York to Georgia with Aaron, all via email and one phone call, to the actual move, went without a hitch. Aaron was extremely receptive, polite and professional. Every email I sent him was answered expeditiously.
    
    The driver of the moving truck (Pedro) was also great to deal with. He was prompt, very respectful, professional and personable. He made sure all of our belongings, as well as our home was treated with 'White Glove Service'. Every item was tagged and accounted for. Before arriving at my home to pick up our belongings, Pedro called me the day before and told me he would be at my house about 0815 hrs. He arrived at 0810 hrs. I was extremely pleased that he was on time.
    
    I lucked out because Pedro told me unless he had another pick-up, my belongings would be the first delivery. And that's exactly what happened. I moved on the 22nd of May and received my belongings bright and early on the 24th. Again, Pedro called me the day before and the time he told me he would arrive is the time he arrived. All of our belongings were delivered and placed where we wanted them. Aside from a nightstand and a dresser that had a few scratches on them, nothing was damaged. This has a lot to do with Pedro's 14+ years of experience. While in New York, I watched him ensure that everything was packed and wrapped properly. I even saw him instruct his workers to unwrap some articles of furniture because they weren't done as good as they could have been. This was greatly appreciated! As for the nightstand and dresser that arrived with scratches on them, Pedro took care of that with no problem. He even took care of some scratches that were already on the furniture before the move. I wish I was paying attention to what he was doing, because the dresser looked brand new!
    
    I don't plan on ever moving again, but if I had to, I would definitely use National Van Lines. And I highly recommend them to anyone. Moving is a stressful process, but I must say, surprisingly, mine was stress free.
    
    Oh and how could I forget to mention, National also offered the best price for our move! Hands down, a 5 star rating!

14. California to Maryland without a problem.

    We had an excellent experience moving from California to Maryland with National Van Lines. I have to give a special shout out to Aaron Bacon (I should have asked if he was related to Kevin Bacon..) who was my main contact and coordinator extrodinaire. We had been burned by a low cost mover when we moved from the east to the west coast, and so I had a thousand questions for Aaron. But, no question went unanswered. He literally responded within the hour (usually within 10 minutes) to my myriad questions. He was always positive and charming, and orchestrated our move with the precision of a maestro conductor. They over delivered and came in 1,000 under the estimate. I couldn't be happier.

15. Excellent work!

    I was very pleased with the way how the furniture move was handled.
    
    The person who organized the entire thing was Aaron Bacon;
    he is really a superb agent, and I would like to thank him very very much.
    
    The driver John was doing great job as well. Overall this was a very nice experience and I will definitely use this company again in the future.