On this page you will find reviews on the company Alliance Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Alliance Van Lines – 4.1 (calculated based on 510 reviews).
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Great!!
Moving is always a stressful time but these guys made my day. They showed up on time. They were professional and courteous and finished the move in two hours - from arrival and move out to move in and departure. I would be working with them again. 100% recommended.
Excellent!!
They came on time. The movers carefully wrap all the furniture pieces. They went above and beyond with all aspects of the move. The price quoted, was the price charged. Very professional. If you chose Alliance Van Lines, you're making the best decision in the most stressful time of your life.
Great moving company!
They helped us recently with our move. Mark and his team were awesome! They were really careful with all of our stuff and exceptional in packing and helping us organize a bit in our new place. I highly recommend using them for their fair price and reliability. Thank you!
Well done!!
I cannot express enough how wonderful Alliance Van Lines is as well as how awesome my moving team was! Mike, on the phone, was very helpful and gave me a reasonable quote. My movers were fast, polite and professional. They communicated via texts arrival times on both ends of move and were right on time and did an amazing job safeguarding and transporting our belongings.
Great job!
I've used Alliance Van Lines for both a commercial and residential move (both within 48 hours). They executed the move flawlessly! The movers were very helpful, cooperative and fast. They did everything carefully and nicely. We made sure to keep them hydrated and stay out of the way. If we have to move again, and I hope it won't be for a while, we will most definitely use Alliance Van Lines.
Great job!!
Our move went perfectly. Alliance Van Lines showed up on time, moved quickly, and handled our stuff with care. Their prices are among the best in the city. They wrap each piece of furniture with care at no additional charge. I will definitely recommend them to everyone I know, who is moving.
Strongly recommend using them!
I needed movers fast, and they were able to schedule us the very next day. They were quick, affordable, and incredibly professional. Without them, I would never have been able to the armorer from hell. I would highly recommend them to anyone who's moving, and will use them again in the future.
They were awesome!
They moved us on a Sunday morning. Worked fast and hard and took good care of our furniture. They were very accommodating to the many moved we made to the furniture placement too. I will recommend you and use you every time the opportunity presents itself. God Bless, you guys!
Terrible! Bait and switch!
Bait and switch!! In my personal opinion this is the worst moving company I ever used!
My husband was a builder so we moved a lot in Florida and every mover we use was very professional and basically had the same procedures
They ask if you want a detailed itemized quote to get a more accurate pricing which I did. I have a detail of every room. I live in a 1900 square-foot home for packing and moving he quoted a complete move no matter how long it takes them no matter how many guys no matter how many boxes and how much tape is was 4500 total.
Another company came in and quoted 5000 and this company had done the walk-through I should have used them!
Alliance movers Gerard kept telling me he was a five star company we will take care of your fragile items. (NOT TRUE!) I had moved two years before into my three bedroom 1900 sq home and it was 1700.
Alliance movers only sent to young skinny kids to move and they showed up at 1:30 PM to start.
They had started packing the truck while they were still packing each room around 8 PM they had said the truck was full and it will cost more money to move the rest of the house they had not packed the master bedroom and master bath the entire kitchen and the first bathroom and garage as quoted!
I ask where they were taking their enterprise truck with my belongings on it they said to a hotel because they are from Fort Lauderdale what the heck is that even legal I did not want them leaving my guard gated community and taking my belongings to a hotel where they could be stolen or confiscated.
THEY HAD ENTERPRISE RENTAL TRUCK SHOW UP 930 then they STATED THEY WERE NOT MOVING MY ITEMS INTK THE HOUSE UNTIL I paid 4500! But my kitchen master and bath and garage or storage were not packed or moved in the truck As per the quote.
I called Julie ( the manager) who said would not deduct the money for the half of the home they had not packed or moved. She would not let me speak to an owner I asked many times to speak to regional manager or an owner. She kept referring to cubic feet of the truck and none of this was discussed in the three phone calls I had with Girard. He stated the garage was 450 and storage 250 and if I moved them myself I wouldn’t be charged for them. Julie said it was going to be another $1800 to go back and get the rest that they were charging per cubic foot and that I needed to refer to quote. That wound be $7400 for 3 bedroom move one mile!
Bait and switch! Buyer beware!
I own my own biz and asked her numerous times to speak w the owner she states there was no owner to speak too!
Terrible biz in my opinion!!
The worst moving company in fla.
So for a three bedroom home for packing they did not show up till 130 they worked until 9 PM that’s eight hours they did not start unloading the truck until 130 pm and they were done at 5 there. Total fee $7400 for a 3 bd 1900 sq they moved half demanded 4500!
When they move the items in the house it was atrocious they were NOT CAREFUL AND SCRATCH MY NEW WOODEN FLOORS left they DIDNT USE BLANKETs or cardboard. I kept telling them they ignored me and went to the truck to get more furniture I was so upset and mortified that my new floors are being scratched my furniture is being scratched and I have have so many pictures witness’s of everything being scratched.
Then While unpacking my beautiful vase with flowers in it and arrangement I was so expensive around $1000 they stuffed in a giant wardrobe box with dumbbells inside they also stuff my dumbbells on my satin Formal wear!
I have videos while unpacking this in shock!
PACKING TERRIBLE FRAGILE VASES PACKED WITH DUMBBELLS BROKEN OF COURSE. Irreplaceable.
Picture frames glass broken.
I have filed a dispute with Visa and I will be filing a complaint with the Better Business Bureau I hope this does not ever happen to another person.
- [ ] Please be advised that I am not angry over the fees I literally just wanted my home packed and moved and was willing to pay the 4500 or 5000 that another company had quoted. They kept saying referred to the cubic feet in your email “this was not explained by Girard” on 3 phone conversations and it doesn’t matter if it’s one medium size truck and every other moving company had moved me to the 3 bd for 1700 to 1800.
Awful.
The worst moving company my husband and I have ever worked with. Not only did they not let us know about the 21 business day DOT regulations regarding delivery but they intentionally underestimated what the cost of moving would actually be even though we gave them all of the information for what was being moved. On the day the movers came to pick up our stuff we were told we would have to pay $2,000 more than quoted. If we didn’t do that, we would have been out the deposit paid to Alliance Van Lines, so we had no choice being so close to our move.
Our stuff was picked up on 6/7, we told them we were available for delivery on 6/16 and now it’s the 30th and NO ONE has any idea where our stuff is. We have called 14 times looking for an update on where all of our belongings are and they keep telling us they have 21 business days to get it to us (WHICH WAS NEVER BROADCASTED). I understand DOT regulations are in place, but you’d think the booking company would make this information known so people can plan accordingly. At this point we are under the assumption our items are lost in transit due to the fact the company is claiming they haven’t heard from their driver for 7 days and admitted they have no idea where our items are. Please keep in mind, when you hire this company they are going to hire another company to do the job, and that company is going to hire ANOTHER company to do the job. Our first inquiry with Alliance Van Lines was on the 19th and they referred us to talk to their subcontractors, instamovers. We have been going back and fourth with instamovers since then and they have not been able to verify or get in contact with the driver. As of today, instamovers gave us a number for a different company that supposedly handled the trucks, and that company informed us they have no record of our order. After speaking again with Alliance Van Lines, letting them know our concerns, they informed us there is nothing they can do and they didn’t see anything wrong with our stuff being untraceable because it’s still within the 21 business day window after our expected delivery date (WHICH NO ONE INFORMED US THIS WAS EVEN A THING!!) I would have never given the date of 6/16 when my items were picked up on 6/7 if I knew our items could take 21 BUSINESS DAY from 6/16 to arrive.
I would never recommend this company to anyone. Moving is stressful enough and now my husband and I are in a new city with no idea where are life belongings are or any clue when they will arrive. Please please PLEASE use any other company. Don’t be us.
Excellent customer service!
They came right on time at 9 am sharp and went right to business with no hidden fees. They were quick and handled everything with great care. I am very satisfied with their performance and I highly suggest using Alliance Van Lines for whenever you need to use a moving company.
Recommended!
The team who came to help me also great. They were fast and packed everything carefully. At our new house, we had a complicated entrance to our complex which they handled easily. They brought everything back in a gentle manner and quickly reassembled our furniture.
Professional Movers.
Whole process was pretty professional from the phone call requesting a quote to the actual move. The guys arrived on time and even called a little earlier to give me the heads up. They were careful with my belongings and very polite. Will definitely be using them again for future moving needs.
Recommended.
They were extremely professional, super friendly, hard working and did the job much to my satisfaction. They made sure that my belongings were well wrapped and moved into storage while my home undergoes renovation. I recommend this company to my friends and family and will continue using them for my relocation needs in the future.
Alliance Van Lines did a great job on our move.
They took great care in packing our things and overcoming challenges in moving large items into small spaces. This was just an outstanding move and was truly stressed free. I will be sure to use them again and recommend them to friends.