First Call Relocations

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1. Complete company.

   Is here in my new home thanks to alliance moving. When I first went on the Internet to receive estimates I did not know I would get calls from so many different companies. I heard each and every company out to make sure I was getting the best deal and the correct information. Before proceeding with our estimate do you educated me on Waze to protect myself and to make sure I’m working with an actual moving company and not a third-party. The longer we talked I quickly realized that I had a good company on my hands all my furniture is here in my new home thanks to alliance moving. When I first went on the Internet to receive estimates I did not know I would get calls from so many different companies. I heard each and every company out to make sure I was getting the best deal and the correct information. Before proceeding with their estimate you educated me on ways to protect myself and to make sure I’m working with an actual moving company and not a third-party. The longer we talked I quickly realized that I had a good company on my hands. At the same time I am old-fashioned and a little nervous so I wanted to doublecheck and make sure everything checked out and sure enough it did. My furniture is very old and I have many antiques and the movers respected that. They satisfied all my concerns and I watched him load all the furniture onto the truck and nothing got damaged. When they delivered it I told him what rooms I wanted to Dan and I even hung my televisions for me. I was never charged any additional money and overall the move went great. I did not want to be treated differently because I didn’t have much knowledge of the moving process and they treated me as if I was a first class customer. I just wanted to thank you for the work you did and hopefully this moving review helps.

2. Convinced.

   First Call Relocations called me and I recognized immediately they were the company I was looking for. They carried themself on the phone in a way I could relate to. They were professional and courteous and didn’t beat me down into making a payment. I asked to see copies of up to date registration information and licenses and it was oromptly sent to me. I needed to make sure I was dealing with an actual mover and not a third party. The sales team there was very detailed in making sure all my pieces were listed and properly packed. When the movers came the boxes were ready and all they had to do was load the truck and go. My furniture was handled well nothing stacked on each other or broken. Start to finish the communication was great and I’d recommend them going forward.

3. Percise.

   Really impressed with the customer service from first call relocation. They made us all feel so comfortable with the phone calls and the follow ups and the accuracy of their estimates. We thought that they really care about our well-being and treat her our furniture accordingly. They wrapped everything and secured our load and nothing was damaged. They price matched our “with another one that we received. They saved us so much money I am so thankful. They also helped us ship our vehicle in the process. They did it in a way that the car would arrive the same time as our household goods. They did all the back-and-forth phone calls with the building to make sure the elevator and the truck would arrive in the window we were designated. There was a lot of things going on for us and they really used our mind when he came to the moving. Can’t say enough about how great the move went. Hopefully we won’t move again for another 20 years but if we do happy to give these guys a call.

4. Amazing job.

   This was by far the best move that I have ever went through with my long career in the Air Force. Thank you Kim and First Call.

5. Smooth Operation.

   The whole entire staff at First Call Relocations really outdid themselves with our move. They were the first company to respond to my online request to start receiving moving estimates. We spoke for almost 45 minutes the first call. After that we exchanged emails and telephone calls until we had it just right. The communication was excellent. Anytime I had a question or concern I was able to call my sales representative. The customer service department called me a few days prior to my move date and went over the list one last time to make sure my inventory list had remained the same. I liked working with them I felt we were all on the same page and I never felt lied to or cheated at any point.
   
   This was my first time using a professional moving service so I completely trusted them. I had a household worth of furniture that has built up over 20 years or so. The moving when that came to my home were very professional and took great care of my goods. They took apart my bed and blanket wrapped the furniture. They packed all my boxes and even took care of my televisions as well. Throughout the course of the move I would get phone calls basically keeping me up to speed at each and every turn during the move. The dispatch department called me the day before delivery just to make sure I would be there to take the shipment.
   
   The move was a total success and its all due to the hard work of First call relocations. My family and I are very satisfied with the level of service we received from this company. They are very hard working, honest and upfront with all the costs. I would be happy to refer them going forward.

6. Detailed.

   Am blessed to have gotten the opportunity to work with first call relocations .I know there are many many movers out there and I quickly realize that after asking for quotes online. The thing I like the most about first call relocationswhere is they will work with their own employees and their own and operate their own trucks. The last thing I wanted was a moving broker. They were extremely detailed in their work and they made it a priority to put together an accurate list. Any items I had questions about I send pictures over to make sure we allocated the proper amount of space. Anything that needed special packing I also emailed over pictures as well. Even after we completed our list I had asked my associate they put on a couple hundred extra cubic feet to make sure I did not go over. The movers arrive then I watch them work as they move through my home. They treated all the pieces gently and pack the truck in a way that nothing would be crushed. My list match their list exactly and we still had extra space for my price has dropped beyond that. Their dispatch department called me as the truck was in route to make sure and confirm that somebody would be there to take the delivery. They originally told me 10 to 14 days but the delivery came in nine so I was happy to say I would take it. Overall it was a pleasant experience and they treated me with a higher level of respect and that’s all that I could ask for. So in the end coming on here to write a positive review is the least that I could do. Thank you.

7. Flawless.

   I was moving from California to New Mexico and I needed a long distance moving company. I actually spoke to a couple other movers and they were not willing to go to the part of New Mexico I was moving to. I spoke to first call relocations and they told me he would not be a problem so I was relieved. I was under a lot of pressure between juggling moving companies, children, I knew home as well as my place of employment. It was a big change so I had to ensure that I worked with the right company. First call relocations also spoke to the new building I was moving to and made sure they had all the appropriate paperwork and documentation to make the move. It was a little bit tricky because I had to reserve an elevator so it was imperative that the movers showed up when they said that they would. I had zero problems from start to finish when working with this company. They did exactly what they said they would and they did it well. They worked hard and efficient and even followed up with a phone call a week after to make sure I was satisfied with their service and had all of my belongings. There’s a reason why they are a five star company and I am just one of the many stories that tell it.

8. Loved these guys.

   Had a short move with one stop over at a storage unit. Joey and the 4 movers that moved us were fantastic. Moving stuff out of a 4 floor walk up isn't easy but these guys handled everything with professionalism and courtesy. Everything was wrapped and stored in the truck very neatly and with care. Joe was also great at keeping me informed and their quote was very reasonable. I would recommend them to anyone looking to move.

9. Yesss.

   If I I could this moving company 10 Stars I would!! They moved our furniture and boxes from Miami to New York and were very professional. Nikki was extremely nice during the sales process that I chose to work with First Call Relocations.
   
   
   The Crew was on time, clean, respectful, courteous, and careful. They wrapped everything with care not to damage anything. When the Crew arrived at my house they put Blankets and mats on the floor to protect my hard wood floors. They also put pads on the door frames to keep themselves from damaging them as well.
   
   
   I was moving on a tight budget and First Call was able to keep within my budget and give me a professional move. They even crated up all my glass furniture for no additional charge. The move took a total of 4 days to arrive at my new home in New York.
   
   
   If I ever decided to move again I will defiantly be using this company.

10. Thank you First Call.

    This time that we had to move, I was able to help out and chose the company. That was amazing to me. I spoke with numerous companies but the only person that seemed genuine and knowledgeable was Dillon at First Call Relocations.
    
    I was very prepared for the move days prior and very happy that I was being taken care of by a company that has this much professionalism.
    
    We were picked up with no issues and then very soon after we were delivered with no issues. I just wanted to say thank you to all who helped out with our relocation. 5 stars all the way around.

11. Do NOT use.

    Please do NOT use this company under any circumstance. The positive reviews on this site are fake and are fabricated by this horrible company. We had the worse moving experience ever. The quote Mark gave on the phone was way under, by about $6,000. The car transporter never showed. The furniture movers broke and lost several items. They never return phone calls. Mark was a smooth talker, but empty promises and extremely sketchy business practices. Go to Yelp for all the real reviews. I only wish I had!!

12. Thank you.

    I'm glad I found First Call last minute for my move . I originally contracted a different company but they failed to show up on my pick up window and had me scrambling last minute. Even though First Call moving was more expensive it was worth having a reliable company to give me peace of mind. Long story short I was picked up and delivered within 14 business days and I was very happy with the outcome !

13. Thrilled.

    I am so happy that I was called and quoted a month and a half before my move day. I thought about it for a few days and called back to finish up the move arrangements. They handled everything from the start to the last piece off the truck. Thanks First Call!!

14. So happy.

    A friend referred the company to me. I had no resistance owing to the previous moving disappointment. The company's customer service department is efficient and reliable. They responded to my message promptly and promised to get me moving on the third day. They showed up in time and everything was smooth.

15. Thank you crew.

    The entire crew that helped out with the entire process were amazing and so knowledgeable. Very happy with what we had go through. I am thrilled with First Call!