On this page you will find reviews on the company Safeway Moving Systems from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Safeway Moving Systems – 4.4 (calculated based on 530 reviews).
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Fabulous Mover!
These guys are AWESOME!!! First, they were incredibly responsive when setting up my move and were organized and friendly. THEN they show up, and they were incredible. All four guys were clean, friendly, presentable, and professional. The whole crew walked with me from room to room to review what was going and what wasn't going, and they pointed out things I had missed. If you want to move with a reliable and affordable mover, stop looking and just call Safeway Moving Systems!
No Complaints
THIS COMPANY IS FANTASTIC!!! I contacted five moving companies for an estimate for a large move. FIVE. The difference with my comfort level with the other four and Safeway Moving Systems was night and day. From the start, there was high communication, the AMAZING estimator Eugene was always patient when I asked questions and he was very informative about the process, costs, etc. recommending the movers to all for all service.
THEFT, FRADULENT COLLABORATION
Description of Complaint: Safeway Moving System 1440 W. Taylor St. Unit 676. Chicago, Il 60607 AND
Flash Moving & Storage 1805 Sichel Street, Ste 204 Carlos Torres 213-842-1261 DOT#3106377 MC#80331 picked up my family furniture and belongings on May 22, 2021. He said it would be in SEATTLE at pick up, I paid $2731.48 with a balance owing upon delivery twenty-one days from the date of pick up. The company has NOT delivered my property They have stolen my property and money Carlos is my only contact and he has been extremely disingenuous, lied about additional follow-up delivery dates, avoided contact and will not answer the telephone. I booked this move with Safeway Moving Systems - Chicago and paid them $1800.00. at the time of reservation, Safeway Moving Systems DOT#3166589 MC#114982 PARTICIPATE IN theft and fraud. My Account #FY5911954. Payments were made from May 19th - May 24, 2021. NEITHER COMPANY HAS ATTEMPTED TO RESOLVE DELIVERY HONORABLY. SAFEWAY STAFF LIE about contacting me with resolutions. SAFEWAY MOVING SYSTEMS - CHICAGO AND FLASH MOVING AND STORAGE ARE THIEVES.
Desired Settlement:
Delivery; Finish the job; Billing adjustment
Nice Movers!!
I've used the Safeway Moving company twice now, and both times have been great! The booking process was smooth and super easy, and I didn't even have to make a phone call, which I found very convenient. Just a few emails, and I was booked. They sent a text to confirm my time and date the day before and then called the day off with an exact arrival time. Everything was moved quickly and carefully, and nothing was damaged. The guys were both very nice and friendly. They even provided tools and assistance with any furniture that needed to be disassembled then reassembled. I can't recommend this company enough. They are the best movers in the area!
Scam
This is a SCAM. Do not use. They are liars and cheats. They will take your money, lie again, take more money, hold your possessions hostage, lie again, faulty phone numbers, horrible service, liars, crooks and cheats. Do not trust this company with your most valuable possessions. They are scamming you out of your money and using smoke screens and gaslighting to do it. They are good at what they do - crime. Do not trust them. They will not insure your stuff, they will have you sign several DIFFERENT contracts and have another contract with a shotty moving company. They will keep your stuff hostage in a storage facility and then convince you it’s your fault and tell you that you have to pay for storage. We still haven’t received our belongings. It’s been over 1 month. We don’t know if we ever will see our entire life’s savings of valuable possessions. We are waiting on a shoestring. So devastating. We are in complete grief about this nightmare process. To be scammed like this with our only possessions on the face of the earth. We feel used and violated. Horrible communication, horrible management, despicable company. Please save yourself the trouble and find another company. They are liars and cheats. Do not sign, do not buy into their low quote, they are not war veterans, only veterans of greed.
Great Experience
I Moved many times in my life, but this move was by far the best. My experience with Larry and his crew was absolutely phenomenal. Not only was he a professional, experienced and efficient mover, but his troubleshooting skills were invaluable. He was able to extricate me from an impossible situation which I could not overcome. His knowledge and seemingly endless connections helped me through situations which I thought were impossible to rectify. Larry and his crew were absolutely spectacular. 5 stars isn’t enough!!
Great care was taken!
We hired Safeway Movers to help us move into our first home last weekend and they were fantastic, even beyond my expectations. What we had from this amazing crew is different to what we had from anyone else from a moving company in almost 10 years of moving around. Knowing how stressful a move can be, we couldn't have picked a better company to work with. We highly recommend them! These guys were fantastic, book them.
Brilliant Movers!!
We had a very Small local move from CA to FL, which became easy when many small items were able to be moved by the amazing team of P and the crew from Safeway lengthy movers This saved me from having to pack these items separately. Overall, we're really happy with the team, and we would use them again! Our home and furniture didn't have any scratches/damage, and all the boxes made it to its final intended destination.
Smooth Move
Five stars and THANK YOU Safeway lengthy movers for an amazing moving service. You are professionals and hard workers. Tomkinson and the team did a great job moving us this past weekend! They helped us move from Cody to Patrick, moving the piano, a few large antique pieces of furniture with lots of glass. They did it very delicately, taking excellent care not only about the furniture but also protecting every corner, doors, stairs,
Good Work
What a great move it has been with Safeway lengthy movers. They were efficient and careful with our belongings. Highly recommend to anyone who wants to be in good hands and worry free during the move. The prices are very reasonable. Michael and his crew are very professional, highly skilled, friendly movers, on-time, very accurate, and caring about their moving stuff. I don't have any reason not to book them in the future. They have my heart.
Superb!
We recently used Safeway lengthy movers and we were very pleased with their service. Vanessa was very helpful in explaining their services and in helping us plan our move. Alex and his crew did an excellent job as usual. This was the 3rd time we had them to move us. If you need a fast friendly and professional move these are the go to guys also Alan is awesome as well she accommodated me with all my needs. I would highly recommend Safeway lengthy movers. Thanks again guys.
Just use a real moving company
I'm giving 2 stars because I paid what I expected, they didn't bait-and-switch with the pricing on pick-up or drop-off, I got most of my items intact in a timely manner apart from some cheap and replaceable pieces of furniture, and the laborers were pleasant and quick. What I learned through this, though, is that there is absolutely no good reason to use a moving broker, no matter how long they've supposedly been in business, and if you really care about an item you are planning to move, you should either do it yourself, or use a service that will ship it all in one go.
This was my first time using a "full service" moving company, so I was pretty uninformed about what to expect. I found Safeway on moveBuddha, which named them one of the best moving companies for long-distance moves. I now have no idea how they came to this conclusion or how the cons that were laid out in the article weren't weighed more heavily against the company. The deposit (listed as a con), for example, is 40% of the total move (which I have seen from multiple sources is a red flag), and you end up, as the price is broken down into a deposit, a pick-up payment, and a drop-off payment (paid BEFORE your items are moved into your home) paying the entire price of the move before confirming all your items have arrived at their destination, and 70% (!) before a truck even makes it to your new house.
Once they have that money, you're on the hook because you already paid so much money and there's no backing out without taking a huge loss, which is a frustrating and vulnerable position to be in, as seen in all the one star reviews on here. It doesn't make it any better when no one calls you to check on the move and it seems Safeway takes little responsibility for how and how long the carriers they contracted take to move your things. I had to keep in contact with the carrier myself (who were not the most responsive either). The other strange thing is that, while I paid for pick-up and drop-off to one company, the laborers and the receipts I received seemed to come from an entirely DIFFERENT company, so the level of contracting out did not bode well for Safeway or the carrier company's accountability for the move. To top it all off, these guys were coming out in U-Hauls and Budget rental trucks, so whatever company they worked for either didn't buy any of their own trucks, or had such a small fleet that they had to rent trucks in order to keep up with demand.
I would next like to talk about how the things I lost got lost and why I don't want to file a claim because of how poor Safeway's customer service has been. When I asked the guys who dropped off my stuff about one of my items, the driver claimed an animal had crawled into it, died, and they had to throw it away (really makes me suspicious of where and how this stuff was being stored), my other item (which was on the inventory logged by a different crew in difficult to read handwriting) was dust in the wind, they didn't even know what I was talking about. They had also picked up another customer's items who had a much bigger move than mine and had mixed my things in with his, so honestly it's a miracle I got everything I did. I realize this is a cost-cutting strategy, but it certainly isn't the sign of a premier moving service.
Now, as for trying to file a claim on these items, I have determined it just isn't worth it. First of all, I only took the base insurance coverage ($0.60 per lb per article) and the items I lost are not very heavy, so I've decided to cut my losses and be done with Safeway and their subcontractors for good. The final nail in the coffin for this was my experience trying to get a receipt from them so I could be reimbursed for my relocation expenses. I had to call two different numbers 6 times across 3 days, speaking to a different person each time (none of whom on Safeway's end gave a name or even mentioned the company name until I brought it up to confirm who I was speaking with which is incredibly shady). Sometimes, no one picked up. Finally, on my 4th try with Safeway, after two other women have told me they'll email me or call me back but didn't, the third lady says that they don’t even have access to the receipt for the move and I'll have to call the carrier's customer service. This has become the most ridiculous game of telephone in my life. Why do I even have to go on this wild goose chase to get a receipt? Why doesn't Safeway have access to this information and are unable to give it to customers themselves? Anyway, I called the carrier and got what I needed in a 3 minute phone call.
After all of that, however, I never want to speak to anyone from Safeway ever again, and I certainly won't be recommending them or any other moving broker to anyone I know, not even my worst enemies. It is far more hassle than it is worth, and even though I wasn't scammed, the whole process was super shady from the payment of the deposit onwards.
Well Done!
I Had the pleasure of using this company about two weeks ago. The guys called to let me know they were on their way and actually came in the timeframe they provided. They walked me through the process and completed the task just as they said. They took their time to make sure nothing was damaged and set everything just as I wanted it. I will definitely use this company again in the future if needed.
Very nice
Such a great experience moving with Safeway Moving Systems. It was a breeze from setting up the move to getting a street parking permit to the actual move itself. I will recommend them to anyone who asks me about movers, and I plan to use them again for my next move!
Good Work
Been using Safeway movers for a long time now. Today I needed a very heavy treadmill that was just delivered yesterday to the second floor bonus room. After I attempted to move this treadmill ourselves we quickly realized it was just too heavy for us. Called John to see if they could do this and quickly arranged 2 guys at a very fair price to have this done for the next morning at 9am. Who does this on an urgent basis? No 0ne.100% recommended.