United American Moving

136 Reviews: Add Review

1. Move from Nebraska to Massachusetts.

   This moving company is a horror story! They give you a low quote & promise to deliver in 3-5 bus days. Then when they have your initial deposit (non-refundable) they increase your rate and you’re on your own working with a moving carrier (rated “F with better business bureau) on getting your things delivered.. NEVER use this company, they are brokers that just want your money!!

2. Moving.

   I went with this company because they quoted me at $1600 for my move (two bed room apartment only furniture) with a $600 deposit. Then 1 week before my move they have me measure my furniture and they tell my stuff is bigger than standard size and they increase my estimated price up $1000 more with an $800 deposit. So now I’ve lost my trust in this company, and they don’t move you, they are a broker.
   
   So when the company comes to move me they take pictures of my stuff (don’t measure it) and tell me it looks like it is 100 more cubic feet then my measurements (because it’s bulky it will take up more room on the truck), so my price increased $400 more. So now my total move is $3,000. If I had known this before I would have gone with a different company but when I had my first increased amount they said they would not refund the $600 that I gave them to book the move. Then the other company they put me to (virgin movers) they said I had to pay or I can go with a different company (but they keep the $1400 because the broker deals with that money). The only reason they get 1 star is because my stuff arrived intact.
   
   This company did nothing but lie to me. Save your money a go with a different company, or else plan to double the estimated cost for your move.

3. Run don't walk! It's a scam!!

   This company is a complete scam. If it sounds too good to be true, that's because they are lying to you! They pressure you to get your credit card information and even if you cancel before the 72 hours and have the 10% fee waived they still try to charge you a processing fee. We cancelled having read horrible reviews and will now be getting our lawyers involved. Their quotes are fake. Save your time and money. Maya is extremely rude. Kim, Jamie, and Melissa will give you the run around and put you on hold until the call disconnects. STAY AWAY!

4. Worst Moving Experience Ever!

   You wrote a review for United American Moving One minute ago
   
   1.0 star rating4/2/2020
   
   WORST MOVING EXPERIENCE EVER! Also, these are not movers, according to the Florida Attorney General's office, they are moving brokers. You're essentially paying them thousands to make a few phone calls and sell your under bid move to an actual mover. I'm basically echoing the same experience that Claire F. posted, as mine was identical.
   
   I searched for movers online March 7, 2020. I went to a googled website, and you put in the number of bedrooms, and it generates a "quote". At the time a 3 bedroom house moving 120 miles away shows up as costing $1,300-$1,900. That's just a price to get you to call, because naturally it is too good to be true. You call the company, do a talk through of your household items, and then they quote you in the $7,000 range, which is obviously much more than the price they lured you in with. Then they play the "name your price" game. So, I gave them $5,200 based on other estimates I had for the same move. They were able to "apply a military discount", and some other "discounts" and gave me a quote for $5,216.40. Obviously a far stretch from the price they lured me in with online, but understandable. Then they set you up with a phone call for another walk through/talk through inventory. The first call, the kid calling "had an emergency with his girlfriend", so he rescheduled halfway through the day before the move. He calls back the day before the move, and does the walk through inventory. He talks my wife into adding more boxes to be on the safe side, and shockingly our estimate is now $2000 more. It was concerning, but I'm two days from my house being sold, so I am in a bind at this point. He tells my wife on the first phone call it would take most of a semi-truck, and it would be one day to pack and the next morning to load. The second time he called to finish the estimate, he tells her that it would be a whole truck, and one day to pack and load. That afternoon, I get a confirmation call stating the movers would show up between 9AM-1PM. Again, I expressed my concerns, which was I sold my house, and I had to be out by Thursday. They are assuring me everything is going to be perfect.
   
   Worst move ever. So, the day of the move someone calls me around noon to tell me they will be at my house around 3:30PM with a 26ft truck. I was beside myself. No words can describe what was going through my mind. They arrive at my house 3 hours after the time promised, and they proceed to tell my wife that we would need to pay another $4,000 to move everything. Really..the day I have to be moved out of my house, they are telling me that I need to pay another $4,000 to make it happen? Talk about being between a rock and a hard place. I spend the next few hours hearing about how they quote..cu. ft., etc. It is a complete scam.
   
   Bottom line, my wife and I detailed everything in my house, and they talked me into exaggerating my goods to avoid this exact situation. They moved about 75% of what they quoted. 147 pieces out of the 212 pieces on my listed inventory. Needless to say, I spent around $7,200 for a partial move, and after they packed almost everything, I spent the rest of the evening through to the next morning, so I can finish moving my household goods. No one answers their customer service. The only one that would answer was the guy who gave me the original quote. Then they played the "I am a supervisor" game and they are "going to take care of me" until they closed. Needless to say, I was left with a house full of stuff to move by myself.
   
   After speaking with the Florida Attorney General, which is quite familiar with this company, I found out they are a moving broker that advertises as an actual mover. United American Moving subcontracted out my move to US Movers for $4,200, so essentially United American Movers took my inventory, and purposely underquoted the cu. ft., so they could sell the contract cheap, and pocket $3,000 for making a few phone calls.

5. Scammers.

   We were going to go with this company to move and had already gotten to the payment information, then we decided to cancel it. 5 days after supposed cancellation we see almost $700 was taken out of our account. The man we spoke to, Nick, now will not return our phone calls after saying we would have the money back by the next day. Horrible company.

6. Moving NJ to ny.

   Unites American moving was on time and made my move smooth sailing from NJ to Queens
   
   I was pleased and the Rate was decent.

7. Bad move.

   10 X 10 storage from Memphis TN to Leesburg FL quoted $1500 movers said under quoted needs $600 more and still didn’t take all. Payed $600 in advance so was stuck. Plus was told pick was on a Wednesday so was there for pickup but movers arrived on Friday afternoon. Sales people lie to get your business but you don’t get to talk to them again. Maybe preying on seniors. Bad move.

8. Best decision I have made.

   Great people never late was on time for my move and with there great smiles and awesome work really made me at ease there price you can’t beat it Had them move me from a long distance to be honest I was nervous that my valuables would get damage as in TV and my huge mirror but they did a fantastic job nothing was even scratched they brung in everything with no issue with no attitude I felt like I hired my own family to help that’s how lovely this company makes you feel. They fast, concierge, honest, and EXTREMELY HARD WORKERS I couldn’t ask for a better team if I could it’ll be super hero cause you can’t get better than what greatness is and these guys are GREAT.

9. Good service.

   My items were not harmed in the process! They took their time and wrapped everything up and made no damage. Fast and easy movers, they were also honest with the price quote, which was cheap as is. Would recommend to others.

10. Price Worth Safety.

    Moving distances is difficult and United American made sure all items were safe and not harmed. Quick customer service and standard pricing, won’t be moving for a while but would recommend.

11. Great service.

    United American Moving made my move so effortless! Thank you for being reliable and efficient! The only moving company I will ever use!

12. Thank you!

    In the midst of everything going on, United really pulled through for us. We had to move asap and they were very friendly, efficient, and helpful. Made our move 100X easier. Will definitely be contacting them again in the future when we relocate again. Thank you all so much once again.

13. Great Movers!

    These guys are great, they took great care of my belongings. Had me loaded and unloaded in 30 min each, and I lived on the 3rd floor. Love this guys!!

14. Phenomenal!

    This company made my move especially easy, the prices didn’t change after the job, and the people were amazing. Great work!

15. Great move.

    I highly recommend this company. They had me moved in no time. Very affordable and fast. I will always use this company.