On this page you will find reviews on the company US Express Relocation from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating US Express Relocation – 3.8 (calculated based on 126 reviews).
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US Express.
I recently accepted a job offer in another state and wanted to start my new job as soon as possible, therefore, I only had a couple of weeks to pack and move. I contacted several moving companies, but decided to use US Express because the quoted price was competitive with the other companies and they could do it the quickest. The guys that moved me were polite and on time. The only issue I had was that one of my mirrors was broken during the move. I expressed my dissatisfaction to John and he deducted the cost of the mirror from my final bill.
Highly recommend.
I had a great experience with US Express Relocation and would definitely recommend to others. John provided excellent customer service and the moving crew were on time and very courteous .
Great service.
I appreciated the fact that although we were just a few days from our move date, I was able to take a few items off of our move list and add one different item. The staff worked with me and stressed that it was my move and my satisfaction came first. Also, the men who did the moving, were polite and respectful and very careful with our belongings. Not only did they wrap things that needed protection, but they looked out to avoid banging into doors and surroundings. They were very aware of being efficient BUT quick; there was no time wasted. I would highly recommend US EXPRESS RELOCATION.
Excellent Service.
US express relocation exceeded my expectations in helping me with the move from Atlanta to Cary. They packed everything in less than 30 minutes and I received the items undamaged. I certainly recommend US express relocation for moving needs.
My movining expirience.
This company had great team work and communication. Truly exceeded my expectations. Price was reasonable.
Us express.
We had a good experience using Us express. They were there at scheduled day, loaded everything packed and wrapped for protection. The delivery at the new location was just as smooth. They unloaded and placed things where we needed them. Our thanks to all the personal would had a hand in our move.
Cheap Quotes, Dont show as scheduled.
I hired US express relocation in Aug from SC to Atlanta. They lured with a cheap quote and false promises and took the $200 deposit immediately and rescheduled my move to a day later (sunday) because of their truck route. I had only sunday to move out and start a new job in Atlanta with my current lease ending the same day. The actual drama now starts.. I confirmed the day before move out if everything is confirmed and John the consultant said everything is as per schedule at 9 am. I called john next day at 9 am and he asks me if I can reschedule and truck is under repair and wont be able to pick up until tuesday. He hung up saying he need to make phone calls to check other trucks availability and gradually stopped attending my calls. he gave his dispatch guy number and he was so rude and asked me not to bother John with Phone calls. They did not even bother to call and tell me they won't be able to pick up on the scheduled day until I reached out to them. I somehow managed myself with some guys from Craigslist to move out that day. Next day I called John for my deposit and he said he will process but did not see them for weeks. After some repeated calls he warned me one day If I call him again he will cancel the deposit. Couple months later I got hold of another dispatch guy and he was kind enough to look into my case and returned back my deposit.
Moving Experience.
US Express is an amazing company to use for your moves! From booking the move to Ben's crew leaving my apartment, everything was super professional and efficient. They came on time and even went out of their way to make sure my car was packed the right way. I really want to thank Terry & Merritt. You guys were awesome; very hard workers!
All of my stuff arrived on time and not damaged!
Very friendly and professional.
Us express relocation made my move easy .They were professional in every aspect. The crew arrived on time and they got to work immediately. Ben was the lead and handel evrything with 100% efficiency .all my valuables survived the move .I am just so gratful
Thank you all.
Horrible.
This is the worst moving company ever! I hired them to move me from South Carolina to Seattle and it was the worst experience. They were a week late picking my stuff up 8/23 and delivered my stuff a month after my projected delivery date 9/22. Not once did they call to update me on the status of my move, I had to call them multiple times. Most of the time they wouldn't answer but when Ben did answer he was a complete a**hole. To top it off, they lost 2 huge canvas paintings and damaged some of my things. I'm not even going to file a claim because I'm sure it won't work out in my favor. Pay a little more and hire a professional not these idiots.
Don't be fooled by the fake 5 star reviews. The negative reviews are spot on!
Terrible inefficient service and a total ripoff.
This company has been nothing but a real thorn in my side with my move from Atlanta, GA to New York, NY. They had given me a great quote, but then more then tripled the price when the move was initially completed, and only after a full on shouting match did they reduce the price a little bit. they also festroyed a good deal of items from my move, as well as, did not deliver additional items. I then filed a claim against them and was rewarded a claim amount, which I have still not been ale to collect from the company. This company has not returned the over 6 messages I have left regarding the status of my claim check. STAY AWAT from this company at all costs, as they are a total rip off. Ben the owner of Social Moving Group is a complete scammer!!
Great Company.
Social Moving was efficient and on top of what I needed to complete my move on time. I received a job outside of the state and had to move quickly. Ben made sure everything was taken care of for me and set up. The guys showed up a little late but made up for it with how fast they moved my things. Everything arrived on time and nothing was broken (Probably because I let them pack everything professionally.) I had some boxes but they came prepared with packing materials, an extra charge well worth my time saved!! If you have an out of state move and are concerned with your belongings showing up on time and in great condition, I highly reccomend using this company. I'm so impressed I had to write a review.
Do Not Use This Company.
I thought I really got a good deal compared to other moving companies. I read the reviews, some were bad but some were good. But after using US express relocation, I think all the 5 stars reviews were fake. I think they were trying to bring up their rating by posting fake positive reviews to lure more customers.
This is my story.
I moved from Birmingham, AL to Oklahoma City. They were scheduled to pick up my stuff on August 13, 2016. I didn't get a phone call from them updating me on what time they would arrive. I waited until the day before and they still didn't call me so I called them and was told that they were going to arrive around 12:00pm. I never got a phone call in the morning so I had to call them again asking for an update. Again, they told me they were going to be late they were going to be late and would arrive at 4:00pm. I feared this was going to be recurrence and I was right. They kept pushing the pick-up time back until they said they wouldn't arrive until the next morning (Aug 14), not really giving me a reason why they were late. Meanwhile, I lost $100 on a hotel I reserved and could have cancelled but I foolishly believed their promises and went past the cancel time limit. I put my desired delivery date as August 17. They did NOT come until September 12. After my desired date passed, I called them a few times a week asking for an update as I never once received a phone call form them. Most of the time, they wouldn't pick up my phone call so I had to call them multiple times. Every time I called, they would give me attitude giving me excuses and saying they are trying their best. They finally arrived with my stuff almost a month after the pick up ate and luckily I did not lose anything but some of my stuff was damaged. Even though you get a super good deal, don't fall for it. Don't just think about money like I did, do some research about the quality of their service as well!!
BAD company.
Please don't try this company, they will give you a cheap price on the first QT then they will double for nothing, so their management will not answer the phone.
I will not recommend any person to use this company .
please guys save your money , I lose more than 3000 USD because I use this awful company.
Worst moving company ever.
I moved from Nashville North Carolina to oak harbor Washington. My stuff left July 26. It's now September first and still don't have my stuff. The dispatcher was rude. He told me to f**. You haven't got anywhere with trying to talk to the owner or an info on my stuff. Everyone there is rude, have no customer service skill at all besides John who's in charge of estimates. But it's been over a month and they still expect full amount bill. This company is terrible. No one use them. They also like to lose stuff, as I have seen in other reviews they don't care if the customer isn't happy or rant over. Seriously if you want a good moving company don't use them. They also told me why it's taking so long is I'm going to no mans land, so dumb.